What are the responsibilities and job description for the Licensed P&C Insurance Sales Agent - Pet Insurance position at Prudent Pet?

Job Description

About Our Company and Team :

At Prudent Pet Insurance Agency, we want pets to enjoy great health and receive the best medical care possible throughout their lives. Like so many people today, we consider our pets to be members of the family and want to do whatever it takes to keep them safe.

Knowing your options when it comes to pet insurance policies means you can protect your pet, your finances, and your overall pet care experience. That's why we offer policies that are easy to understand, easy to buy and easy to use. And what makes us truly unique is an outstanding, caring, and diverse team that allows us to provide the best of everything to our policy holders.

We provide nationwide, customer centric service and are constantly looking to grow our team with those that are as passionate about pets as we are. We are searching for those with stellar personalities, unique perspectives, and those who understand the value of teamwork - all with the focus of pet health at top of mind.

We do what we love, and we love what we do! Join the #PrudentPetFam and help our policy holders keep their promise to their pets.

Why Prudent Pet?

If you are looking for a fast, fun, dynamic company that thrives on team involvement, pet passion, and fostering creativity, you have found your dream job. What do we offer in return? Plenty, but check out some highlights below :

Base Salary plus commission
Generous benefits package including medical, dental and vision
An immediate PTO bank to use as well as flexible schedules
Employee discount on your pet insurance
Opportunities for sharing your knowledge and experience across the entire organization
A seat in a small, fast-growing company with opportunities for growth, leveraging your creativity, and promotions from within.
Being a part of an inspiring, brilliant, entertaining, highly efficient and productive culture that you can find nowhere else

This is a career to get excited about!

About The Role - Licensed Insurance Sales Agent - Pet Insurance

Compensation - Base annual salary plus per policy sold commission

About The Role - Licensed Insurance Sales Agent - Pet Insurance

We are looking for a P&C Insurance Sales Agent to sell pet insurance to pet owners who love their pets like they are family. Successful pet insurance sales agents benefit from being knowledgeable about the insurance industry and having a genuine love for helping animals get the care they need. Veterinary Technician experience is a plus but not required. Pet Insurance Sales Agents will talk to and educate potential clients with creditability and knowledge of how a pet insurance policy works to them and their pet's benefit. This inside sales position is a great transition for those who know insurance but want to make a difference in helping people keep their furry family members healthy and happy.

An ideal candidate comes from an environment where they sold multiple P&C insurance lines over the phone either through call centers or inside local brick and mortar agencies.

Prudent Pet sells nationwide and will pay for your property and casualty licensing once hired. Inside sales, business development and / or insurance sales experience is a plus.

Prudent Pet Insurance is a customer centric organization. This means we strive for a positive customer experience at every stage of the customer journey. P&C Insurance candidates who are successful in this role are upbeat, energetic and able to handle inbound and outbound phone calls, crafting policies that work for our customers' budget, manage follow-up tasks and ask for the sale. This role requires a sales and customer service type demeanor when talking with clients.

The role we are looking to fill works Monday through Friday and 1 Saturday per month. This inside sales opportunity is an entirely remote position and the schedule rotates between 3 shifts of 8am to 4pm, 9am to 5pm, and 10am to 6pm Central Time.

Core Responsibilities

Sell policies - Inside Sales

Handle 100 sales calls daily - 70% outbound work / 30% inbound work

Overcome buying objections and ask for the sale from prospective customers

Participate in live chat function with customers

Manage and organize daily follow-up tasks with customers

Obtain customer feedback and communicate with management to drive changes to the website and our program

Upsell products like preventive care endorsements

Diligent with accurate quoting / binding for underwriting purposes

Ask for customer referrals and reviews

Principal Working Relationships

Reports directly to AVP of Operations

Downers Grove Office Customer Service Support Team and Claims Team

Other key home office employees including senior leadership

Qualifications : Licensure

A resident P&C license is preferred but not required. We will pay for and coordinate licensing nationwide upon hire.

Experience & Skills

At least 1 year of P&C insurance sales experience

Vet Tech experience is a plus

Excellent communication with customers and the ability to build relationships instantly

Ability to educate customers on what pet insurance is, demonstrate its value, be empathetic and smart in helping them craft a policy that works for both their budget and their pet

Self-motivated, energetic, friendly and positive person with a can-do attitude

Well organized, superior time management skills

One who likes fun competition among a friendly sales team - sales incentives are offered in both group and individual goals

Bilingual is a plus

Core Competencies

Based upon the responsibilities outlined, candidates should possess the following core competencies :

Achievement Orientation-the capacity to be energized and excited by challenging goals and a concern for surpassing a standard of excellence. It is reflected in a true sense of competitiveness and drive for results.

Disciplined Action-acting proactively, which includes going beyond what is required for the job. It includes a willingness to act decisively and boldly to drive the business forward and attain exemplary levels of production.

Relationship Development-demonstrate an ability to develop and maintain relationships with customers immediately.

Collaborating With Others-the ability to create and sustain positive working relationships with others. It includes taking the initiative to establish relationships and

strengthen them even when working remotely. In addition, it suggests a personal commitment to establishing an optimal working environment.

Professionalism- the ability to conduct business in a consistently professional manner. Being able to demonstrate integrity, honesty and enthusiasm at all times.

Time Management- the ability to carry out selling strategies and achieve or exceed both group and individual sales goals.

Respect for Diversity- Supports a culture of diversity by fully utilizing the potential of all employees regardless of background or ethnicity. Will treat all employees, customers, and vendors with dignity and respect.

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Licensed P&C Insurance Sales Agent - Pet Insurance

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