Lead, Platform Engineer- Salesforce

Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

As a Lead, Platform Engineer on the Retirement Strategy Institutional Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to improve our next generation customer service systems. You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

Here is What You Can Expect on a Typical Day

• Configure and build applications ensuring that the solution follows latest practices and industry standards for Salesforce, using modern design patterns and architectural principles
• Develop high quality, well documented and efficient code adhering to all applicable Prudential standards that stay aligned with platform vendor roadmap and direction
• Design the business logic and integration patterns with Prudential Ecosystem, using modern integration, data, and security patterns
• Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems  
• Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day  
• Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables
  
  

The Skills & Expertise You Bring

• Bachelor of Computer Science or Engineering or experience in related fields
• Ability to coach junior talent with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization 
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Excellent problem solving, communication and collaboration skills
  
  

Advanced experience and/or expertise with several of the following:

• Apex, Lightning Component Development, Java Script, Java, REST/JSON and XML integrations
• Process automation such as Flow, Batch/Async Apex
• Configuration and knowledge of the Sales/Service cloud configuration and administration of core capabilities, data model, Integrations, security, access control
• Financial Services Cloud/Service Cloud or Sales Cloud functional knowledge. Advanced flows, Platform Events, Large Data Volumes and performance optimization. Familiarity with security concepts (authentication, authorization, encryption, digital signature), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0
• Unit, interface and end user testing concepts and tooling (functional & non-functional)
• Configuration and administration of core capabilities, data model, integrations, security, access control
• Strong experience with event streaming and developing APIs to integrate with consumers
• Working knowledge of AWS services

• Preferred qualifications:
• Knowledge of Vlocity/Omnistudio is huge plus
• Collaboration skills to work with business partners and agile teams
• Knowledge of Bitbucket, DevOps automation tools & practices
• Experience with Test-driven Development (TDD)
• Testing tools such as SOAPUI, Postman, Selenium
• Salesforce and AWS certifications
• Financial/Insurance industry experience is a must
• Institutional retirement business experience is a huge plus
  

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $138,500.00 to $206,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.