Product Specialist

Job Classification:

Sales - Sales

Primary Responsibilities

• Review case specific settlement documentation for compliance with relevant IRS tax code sections and our underwriting guidelines.
• Build relationships with and act as point of contact for brokers and case managers to timely resolve advanced underwriting requests and inquiries including:
• Case qualification
• Pre-sale document review
• Settlement document language modifications
• General underwriting questions
• Problem case resolution and exception processing
• Provide quality review, feedback and approval on case processing inputs including first payment release
• Draft structured settlement annuity contracts
• Identify areas of improvement in our workflows and recommend possible solutions and participate, as necessary, in system enhancement initiatives.
• Serve as escalation point for junior members of the broader team
• Maintain Service Level Agreements through metric measurements.
  
  

Qualifications

• Bachelors degree required.
• Minimum 3-5 years related experience
• Structured settlements knowledge and/or legal experience is a plus but not required
• Strong verbal and written communication skills
• Strong time management skills, the ability to multi-task and adjust priorities to meet changing business needs.
• Must possess strong problem-solving skills and attention to detail.
• Ability to make informed decisions when deviating from standard policy and understand business risk
• Ability to work as part of a team but also requires the ability to work independently and provide timely results.
• Customer focused – understands the importance of maintaining our customer base.
  
  

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,500.00 to $129,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.