Senior Specialist (Insurance Licensing & Appointments)

Job Classification:

Corporate - Legal and Compliance

We are looking for enthusiastic, dedicated individuals to join our team. The successful candidate will be a progressive thinker who learns quickly and is highly driven to create a positive customer experience.

The Licensing, Appointment and Registration Services organization provides services to Prudential employees (home office and field associates) and external constituents so that they are properly licensed, appointed and/or registered as needed to facilitate the sale and support of Prudential products and achieve compliance with Company and regulatory requirements.

The primary focus of the Senior Associate, Regulatory Supervision is to shepherd complex producer appointment requests through the end-to-end process.

This includes the following:

• Review, create or modify producer profiles in administration system
• Review applicable forms to determine, and then create the applicable selling chain for new business submissions
• Interact with distributors for clarification on missing data / forms
• Analyze and resolve producer, Broker Dealer and General Agent qualification deficiencies
• Respond timely to Inquiry and status requests (phone and email)
  
  

Qualifications

Qualified candidates will possess the following skills:

• Excellent organizational and time management skills
• A strong attention to detail
• Ability to prioritize and change direction quickly
• Ability to work with diverse cultures and perspectives to build a collaborative, impactful team
• Successful critical thinking and analytical skills
• Strong written and verbal communication skills
• Experience working in a transaction-based environment or other operations environment a plus
• Proficient with Microsoft Word and Excel
• Proven ability to handle complex requests
• Comfortable working independently and as part of a team
• Experience in an insurance carrier licensing or registration department a plus, but not required
• 3 years in a customer service driven industry
• Flexibility to work overtime during periods of peak volumes.
• Travel to NJ, MN, FL, PA, or CT may be needed on occasion for meetings.
  
  

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $53,700.00 to $83,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.