What are the responsibilities and job description for the Quality Clerk position at PRWT Services?
As one of the nation's premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.
SUMMARY :
Would you like to be a part of a team that values strong work ethics, have a flexible work schedule, as well as meeting interesting people? Look no further, PRWT has an exciting opportunity for you. We are currently accepting resumes for the position of Quality Clerk responsible for demonstrating excellent interpersonal business writing and analytical skills. The Quality Clerk is responsible for auditing, analyzing, and reviewing processes within the department. The Quality Clerk ensures compliance to in-house specifications, standards, and good business practices. Additionally, the Quality Clerk will provide training support to supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Review production and efficiency standards within operation.
- Perform random audits throughout project.
- Attend quality monitor sessions with manager and client.
- Recommend ideas to improve production standards.
- Prepare and present daily statistical information to management staff regarding quality assurance.
- Review / recommend training of all staff.
- Monitor production goals
- Perform customer service silent monitoring sessions.
- Examines project operations for accuracy and conformity to contractual guidelines.
- Receive cross-training for all projects.
- Other duties as assigned.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AVAILABILITY :
EDUCATION and / or EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
10_% Standing _90_% Sitting ___% Lifting
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.
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