What are the responsibilities and job description for the Proshop Sales Associate position at PS Management?
Proshop Sales Associate
Job Summary:
We are looking for a motivated and customer-oriented Proshop Sales Associate to join our team. This position is primarily focused on promoting and selling sundries and related products in the warehouse or proshop. The ideal candidate will be enthusiastic, knowledgeable about the products, and able to provide exceptional customer service while assisting with inventory management and sales.
Key Responsibilities:
- Sales & Promotion:
- Assist customers in selecting and purchasing sundries and other proshop products.
- Promote and upsell additional products to customers, providing recommendations based on their needs.
- Maintain product displays, ensuring that items are well-organized, stocked, and visually appealing to drive sales.
- Customer Service:
- Provide excellent customer service by answering inquiries, addressing concerns, and offering product knowledge.
- Educate customers on product features, benefits, and uses to enhance their shopping experience.
- Inventory & Stock Management:
- Monitor stock levels of sundries and other proshop items and communicate low-stock items to management.
- Receive and organize new product shipments and ensure that the inventory is accurately logged and stored.
- Ensure proper pricing and labeling of products for sale.
- You would be the primary back up for physically loading and unloading products.
- Using a forklift, but some manual break down of pallets, etc.
- Order Fulfillment:
- Assist with order picking, packing, and processing for customers who purchase online or via in-store orders.
- Ensure timely and accurate fulfillment of special orders or customer requests.
- Store Organization:
- Maintain a clean, organized, and safe environment in the proshop area.
- Set up and replenish displays, racks, and shelves to ensure a positive shopping experience for customers.
- Promotions & Marketing:
- Assist with in-store promotions and product demonstrations.
- Help implement marketing strategies to attract customers and increase sales of sundries and related items.
Required Qualifications:
- High school diploma or equivalent (preferred).
- Previous experience in retail or sales (preferably in a warehouse, proshop, or similar setting).
- Knowledge of sundries, personal items, or related products (preferred).
- Strong communication and interpersonal skills with the ability to engage customers and promote products.
- Ability to work independently and as part of a team.
- Basic computer skills for inventory tracking, order processing, and POS systems.
Preferred Qualifications:
- Experience in merchandising, product promotion, or customer service in a retail or warehouse setting.
- Basic knowledge of inventory management and product displays.
Physical Demands:
- Ability to stand, walk, bend, and lift for extended periods.
- Ability to lift and carry light to medium-weight products (up to [weight] lbs.).
- Must be able to work in a busy, sometimes physically demanding environment.