Demo

Inflight Training Instructor

PSA Airlines
Charlotte, NC Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 3/10/2026

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

As an Inflight Training Instructor, you will impact PSA Airlines’ operation through delivery of all Flight Attendant Training Programs.

Job Responsibilities

  • Thoroughly prepare for instruction sessions by acquiring comprehensive knowledge in the specific area of instruction. 
  • Deliver Flight Attendant Training program material(s) in a clear, logical, and organized manner during training sessions using applicable instructional methods, materials, and techniques. 
  • Effectively utilize the training sessions to accommodate the diverse learning needs of participants by following the lesson plans, guides, and other training aids. 
  • Provide subject matter expertise in all areas of Inflight Services policies and procedures; serve as a resource for Flight Attendants. 
  • Serve as a role model and mentor Flight Attendants in performance, behavior, appearance, and demeanor. 
  • Evaluate and coach Flight Attendants and new hire trainees to ensure performance standards are met.  
  • Demonstrate a willingness to work as part of a team whether working in training sessions or on assigned projects/programs. 
  • Adhere to training policies. 
  • Complete the required training forms accurately and following established procedures. 
  • Be aware of and utilize the equipment required for each element of training. 
  • Understand and be capable of explaining the operation of equipment and/or demonstration of skills (e.g. commanding evacuation, firefighting). 
  • Ensure that devices used for training and testing are in working condition. Devices which fail to meet the inspection criteria must be reported and corrected by appropriate maintenance personnel prior to use. 
  • Challenges/hazards associated with operating equipment in a training environment and methods to mitigate exposure to bodily injury for instructor, students, or other individuals. 
  • Conduct periodic line checks/observation flights. 
  • Complete administrative duties in a timely and accurate manner. 
  • Support the achievement of Departmental and Corporate goals. 
  • Be an effective liaison between Infight Training and other departments. 
  • Positively represent yourself as an ambassador for PSA Airlines. 
  • Complete all other projects and responsibilities as assigned. 
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs. 
  • Performs other duties as assigned. 

Position Specifics

Qualifications

Required

  • High school diploma or GED equivalent.
  • Minimum of one (1) year of Flight Attendant experience. 
  • Thorough knowledge of PSA Inflight Policies and Procedures and the use of the Electronic Flight Bag (EFB). 
  • Successfully complete and maintain PSA Flight Attendant qualifications. 
  • Ability to speak/read/write in English.   
  • If hired, must be able to demonstrate that you are authorized to work in the US.

Preferred

  • Experience teaching adults in a classroom setting.

Additional Information

Delegation: In absence, responsibilities delegated to Assistant Director of Inflight Training and Standards.  

Authorities: None

Supervisory Responsibilities: This is not a supervisory position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 50 lbs; use hands to handle or feel; and reach with hands and arms.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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