What are the responsibilities and job description for the Marine Dispatcher position at PSC Group?
Marine Dispatcher / Coordinator
PSC Group is seeking a Marine Dispatcher / Coordinator to provide excellent customer service to both internal and external customers by receiving phone calls in our 24-hour dispatch center. The Dispatcher takes work orders from customers and dispatches (Tankermen / on-call) employees to complete those jobs in a timely manner. The ideal candidate will have good multi-tasking and problem solving skills; excellent communication skills; and must be able to work days, nights, weekends, and holidays.
Work Schedule : 12-hour shifts (EOWEO 2-2-3). Schedule rotates working two weeks on days and then two weeks on nights (includes rotating weekends and holidays)
Job Duties and Responsibilities :
- Answers phone calls and takes work orders from our external customers.
- Prioritizes and logically dispatches each job to ensure the workforce is dispersed fairly based upon availability and hours worked.
- Enters work orders into the computer system.
- Dispatches Tankermen to specific work sites.
- Collects job related information from the Tankerman once that job is completed.
- Enters job related information into job records in the computer system.
- Completes any other duties that may be assigned to complete the job.
Job Qualifications :
Why join the PSC team?
Employee Benefits :
Physical Requirements :
You must be able to :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and / or ability required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.