What are the responsibilities and job description for the Front Desk Concierge position at PSCo Philly?
Job Summary
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills and the ability to manage multiple tasks efficiently while maintaining a professional demeanor.
Duties
- Greet and assist guests upon arrival, providing information about the facility and services offered.
- Manage front desk operations, including check-in and check-out processes.
- Handle reservations, cancellations, and modifications with accuracy.
- Perform data entry tasks to maintain accurate guest records and manage calendars effectively.
- Respond promptly to guest inquiries and resolve any issues or complaints in a courteous manner.
- Collaborate with other departments to ensure seamless guest experiences.
- Maintain cleanliness and organization of the front desk area.
- Assist with administrative tasks as needed, including filing and document management.
- Check in packages and assist with organization with package room.
- Assist with TrustBNB guests in the building.
- Frequent walkthroughs to ensure the safety and cleanliness of the building.
Experience
- Previous experience as a Front Desk Agent, Dental Receptionist, Medical Receptionist, or in a similar office environment is preferred.
- Strong customer service skills with a friendly and approachable demeanor.
- Proficiency in data entry and calendar management; familiarity with office software is a plus.
- Bilingual abilities are highly desirable to assist diverse clientele effectively.
- Excellent communication skills, both verbal and written, are essential for this role.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
Join our team as a Front Desk Agent where you can make a positive impact on our guests' experiences through your exceptional service skills!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Ability to Commute:
- Philadelphia, PA 19130 (Required)
Ability to Relocate:
- Philadelphia, PA 19130: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $18