What are the responsibilities and job description for the Fire Suppression Department Manager position at PSI Group Acquisition Company?
Fire Suppression Department Manager
Performance Systems Integration (PSI) is a leader in the Pacific Northwest Fire and Life Safety industry, serving Oregon, Washington, Idaho, and California. For over fifteen years, we have provided our clients with top-tier, code-compliant fire protection solutions—helping them maintain safe facilities that meet all local regulations and standards.
We are seeking a Fire Suppression Department Manager to oversee our fire suppression service, repair, and installation teams. This role is responsible for driving business growth while ensuring high employee and customer satisfaction. The ideal candidate will be a hands-on leader who can balance operational efficiency, financial performance, and team development to position PSI for continued success.
What You’ll Be Doing:
Lead, mentor, and manage the fire suppression team, including field technicians and administrative support staff.- Ensure team revenue, margin targets, utilization rates, quality, and scheduling KPIs are met or exceeded.
- Serve as the primary liaison between PSI and key clients in the restaurant, commercial, and industrial sectors to maintain strong relationships and drive business development.
- Conduct regular site visits to support field team members through training, mentorship, and performance validation.
- Develop relationships with local Authorities Having Jurisdiction (AHJs) and key industry associations to stay ahead of fire code changes and enforcement trends that impact our business and customers.
- Foster cross-team collaboration and a positive work culture that aligns with PSI’s values.
- Partner with the Operations Manager to manage department budgeting, revenue, margins, and operating expenses to meet financial targets.
- Identify opportunities to improve processes, drive efficiencies, and position PSI as the top provider of fire suppression services in our industry.
What We’re Looking For:
Strong technical knowledge of fire suppression systems, including installation, maintenance, and service.- 1 years of supervisory or management experience leading a team of technicians.
- Experience overseeing scheduling or route-based service teams (experience with ServiceTrade is a plus).
- High school diploma or GED required; a degree in business management, fire protection, or a related field is preferred.
- Proficiency in Microsoft Office Suite and general business management software.
- Strong interpersonal and communication skills for working with diverse teams, clients, and industry partners.
- Solid understanding of financial and budgeting principles related to service operations.
- Valid driver’s license with an acceptable driving record.
Benefits:
Medical, Dental, and Vision Insurance- Company-paid Life and Long-Term Disability Insurance
- Health Savings Account (HSA) with company contributions
- Flexible Spending Accounts for Medical & Dependent Care (FSA)
- Employee Assistance Program (EAP)
- Paid Time Off (PTO) and 10 paid holidays per year
- 401(k) Retirement Plan with a generous company match
We are an equal opportunity employer that fosters a people-first culture. PSI is widely recognized as a top workplace in the fire protection industry—now is the time to join our team!
