Inventory/Logistics Coordinator

Overview

Job Description

We are looking for a Coordinator to manage our Repairable Asset Control (RAC®) service. RAC® is an on-site management service we offer our customers for their MRO parts and manufacture of obsolete/legacy components. PSI Repair Services proudly serves a wide range of industries and markets like automotive, aerospace, defense/military, food and beverage, healthcare, public transportation, semiconductor and wind energy.

Established in 1967, PSI Repair Services, Inc, offers the world’s most complete range of repair and engineering services. We combine the best diagnostic equipment in the world with the most skilled engineers and technicians in the industry to resolve performance problems that others simply can’t. Come be a part of a great company with great people. We have an excellent benefits program which includes the following:

• Medical, dental and vision insurance
• Health Savings and Flexible Spending Accounts
• Dependent Care Flexible Spending Account
• Company paid life insurance
• Paid vacation, personal time and holidays
• 401(k) and profit sharing plan with company match
• Critical Care & Accident Insurance
• Short Term and Long Term Disability Insurance
  
  

The RAC Coordinator tracks the location and repair status of the customer’s repairable assets through close cooperation with key customer personnel and those of PSI. Other responsibilities will vary depending on location. Other duties may be required.

Responsibilities will include the following:

• Cultivates a friendly & professionally cooperative relationship with key customer staff
• Represents PSI and its interests in a professional and respectful manner
• Searches for, identifies, and presents cost-saving opportunities to customers for consideration
• Provides accurate measurements of current cost savings to customers & district manager
• Initiates and follows the sequence of steps required for the repair of customer assets
• Maintains accurate, detailed records regarding the status of customer’s repairable assets
• Participates in relevant meetings with customer management when feedback regarding the RAC process is expected and/or needed
• Works cooperatively with PSI sales personnel to ensure excellent customer service
• Adheres to all procedures in accordance with established Quality Management Systems
• Contacts key support staff via telephone, fax, or email, to clarify information and confirm shipping dates, and current status of repairable assets
• Proposes potential enhancements to relevant systems as they are realized and when appropriate
• Answers questions about services that include but are not limited to the price, shipment, handling, location, quantity, or quality of service with regard to repairable assets
• Meets with customers to discuss services provided
• Generates monthly cost-savings reports to the customer and PSI supervisors
• Generates weekly reports to PSI supervisors outlining status of current issues
• Provides verification of hours worked to supervisor via email at the beginning & end of work day
  
  

Qualifications

• High school diploma
• MS Office Skilled User
• Very Good Oral and Written Communication
• Must be able to lift 35 lbs
  
  

Preferred Shills:

• Previous experience in customer service, purchasing, clerical, warehousing, and/or manufacturing preferred
• Experience working with a database
  
  

Company Description

PSI Repair Services proudly serves a wide range of industries and markets like automotive, aerospace, defense/military, food and beverage, healthcare, public transportation, semiconductor and wind energy.

Established in 1967, PSI Repair Services, Inc, offers a complete range of repair and engineering services. We combine the best diagnostic equipment with the most skilled engineers and technicians in the industry to resolve performance problems that others simply can’t. Come be a part of a great company with great people. We have an excellent benefits program which includes the following:

• Medical, dental and vision insurance
• Health Savings and Flexible Spending Accounts
• Dependent Care Flexible Spending Account
• Company paid life insurance
• Paid vacation, personal time and holidays
• 401(k) with company match
• Critical Care & Accident Insurance
• Short Term and Long Term Disability Insurance
• Salary commensurate with experience
  
  

PSI Repair Services proudly serves a wide range of industries and markets like automotive, aerospace, defense/military, food and beverage, healthcare, public transportation, semiconductor and wind energy. Established in 1967, PSI Repair Services, Inc, offers a complete range of repair and engineering services. We combine the best diagnostic equipment with the most skilled engineers and technicians in the industry to resolve performance problems that others simply can’t. Come be a part of a great company with great people. We have an excellent benefits program which includes the following: *Medical, dental and vision insurance *Health Savings and Flexible Spending Accounts *Dependent Care Flexible Spending Account *Company paid life insurance *Paid vacation, personal time and holidays *401(k) with company match *Critical Care & Accident Insurance *Short Term and Long Term Disability Insurance *Salary commensurate with experience