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Scheduling and Registration Clerk - Surgery Center

PSN Affiliates
Frisco, TX Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

POSITION : Scheduling and Registration Clerk

LOCATION : Legent Outpatient Surgery Frisco

SHIFT : PRN

Position : Scheduling and Registration Clerk

This position description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position.  Depending on the size of the facility the job duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

Position Summary

A Scheduling and Registration Clerk is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data.  In a medical setting, a Scheduling and Registration Clerk processes the information required for admittance, dismissal and insurance billing.

Position’s Essential Responsibilities

  • Speaks with patients and their caregivers and records pertinent information into a computer database
  • Records insurance information and obtains pre-approval for treatment if needed including Insurance Verification.
  • Relays information between patients and other staff members, and provides them with updates as needed
  • Prioritizes the order of care so that the most critical patients are seen first
  • Keeps paper and electronic medical records, and updates these records as needed
  • Provides information to insurance companies in order to assist with billing
  • Assists patients prior to check in, and ensures they have instructions if required
  • Refers individuals to outside agencies when unable to meet their needs
  • Calculates payment information, accepts funds, and credits accounts accordingly
  • All other duties as assigned.

Other Responsibilities

  • Completes required orientation as directed by facility
  • Follows facility and OSHA safety rules and procedures while on assignment
  • Respects cultural and religious practices of patients
  • Upholds HIPAA regulations
  • Punctual and dependent for assigned / confirmed shifts
  • Position Requirements

  • Listens well and devotes full attention to patients and medical professionals alike
  • Has the ability to remain calm, even under the most stressful of situations
  • Communicates well, both orally and in writing
  • Is able to switch priorities based upon patient need
  • Possesses a basic understanding of medical terminology and procedures
  • Is able to maintain confidentiality and HIPAA
  • Has a professional demeanor
  • Strong computer skills in MS Office / Windows (Word, Excel, Outlook, and EMR).
  • High School Diploma or GED required.
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