What are the responsibilities and job description for the Desktop Support Engineer position at PSRTEK?
Job Title: Desktop Support Engineer
Location: WOBURN, MA (Onsite )
Mode: Fulltime
Job Description:
- Must be self-motivated and a self-starter.
- Need at least 5 Years of experience candidates and support L3 Level.
- ServiceNow experience required.
- At least 2 years of experience in an information technology role or related discipline
- At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis
- At least 2 years of experience with maintenance and repair of computer hardware
- Microsoft Active Directory applications
- Business software applications, including Microsoft Office Suite
- IT Service Management ticketing tool such as ServiceNow, preferred
- Manufacturing environment, preferred
