What are the responsibilities and job description for the Hybrid Opportunity || Desktop Support Engineer/L1 Tech Support Engineer || Salt Lake City, UT- 84104 position at PSRTEK?
Role: Desktop Support Engineer/L1 Tech Support Engineer
Location: Salt Lake City, UT- 84104-Hybrid
Mode of Hire: Contract
Job Description:
- On-Site Support: Respond to client queries and provide on-site technical assistance.
- Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
- Troubleshooting: Diagnose and resolve hardware and software issues.
- Installation and Configuration: Set up new hardware, software, and operating systems.
- Training and Assistance: Provide training and technical support to end-users.
- Documentation: Maintain records of issues and solutions in a ticketing system.
- Collaboration: Work with other IT professionals to ensure seamless support.
