Patient Billing and Insurance Specialist

Position: Patient Billing and Insurance Department Specialist

Job Overview: The Patient Billing & Insurance Specialist is a crucial part of the healthcare team at Psychiatric Associates of Lynn, P.C. as they are the person who works within the Insurance and Billing Department to help ensure that the Patient is getting the best care available.

Psychiatric Associates of Lynn is a private behavioral healthcare practice providing psychopharmacological and psychotherapy treatment to patients with psychiatric illness in an outpatient setting. Our positions require the ability to work efficiently in a fast-paced environment.

This is a full-time position.

Summary of Typical Responsibilities and Duties:

· Verify patient coverage and enrollment information, either using online technologies or via direct phone call to insurance representatives, to check to ensure that the procedures are covered by the patient’s insurance, and verify copay amounts and billing information that the office sends to the insurance company for reimbursement.

· Explain insurance benefits and cost of treatment options to patients when necessary.

· Accurately and efficiently processes request for denied claims information including updating and follow-up.

· Ability to contact patients and referrals to obtain any missing information or documentation.

· Enter and maintain accurate insurance information in the patient record including demographic data.

· Accurately enter claim charge information and ensure claims are sent to the correct payers in a timely manner.

· Correctly post insurance and patient payments to appropriate charges

· Run, analyze and distribute necessary reports to providers and accounting staff

· Timely follow-up and completion of all daily tasks and responsibilities

· Other duties as assigned.

Requirements:

· High school diploma or equivalent required, college degree preferred.

· At least 3 years of experience in medical insurance and billing, preferably in the specialized area of behavioral health

· Knowledge/understanding of deductibles, copay, coinsurance, prior authorizations, referrals, etc. is required.

· Ability to pay close attention to accuracy and detail in all facets of the position.

· Self-starter with a sense of urgency and proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.

· Must demonstrate good oral and written communication skills with strong listening/comprehension skills.

· Ability to effectively prioritize and multi-task in high volume workload situations and meet all deadlines.

· Excellent interpersonal skills in a team environment

· Ability to manage competing and adjusting priorities.

· Ability to adjust responsibilities to accommodate a fast-paced work environment while maintaining excellent patient, vendor and staff interactions.

· Ability to interact with patients and insurance representatives throughout the day in person, as well as via phone and computer.

· Proficient in a Microsoft Windows Environment including Microsoft Office

· Understanding of Confidentiality

· Proficiency with EMR systems, particularly Lytec

Physical Demands:

While performing the duties of this job, the employee is:

· Regularly required to stand, walk, sit, use hands, reach with hands and arms and talk or hear.

· Have vision abilities to include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Location: Lynn, MA 01901

Team Environment:

Working alone and with a team

This Job Is:

· A job for which all ages, including older job seekers.

· This is an onsite position. Remote working is not offered for this position.

Schedule:

· 40 hours total per week; no weekends.

Job Type: Full-time

Salary Range: $23-$25 based on experience.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• Is applicant fully vaccinated against COVID-19
• Is applicant able to work in office 40 hours per week

Experience:

• Medical billing: 3 years (Required)
• Insurance verification: 3 years (Required)

Ability to Commute:

• Lynn, MA 01901 (Required)

Work Location: In person

Salary : $23 - $25