What are the responsibilities and job description for the Key Holder position at Psycho Bunny?
Salary: $17.00
WHAT IS THE ROLE?
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.
HOW WILL YOU DO IT?
Your achievements:
WHAT IS THE ROLE?
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.
HOW WILL YOU DO IT?
- Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
- Responsible for assisting with the recruitment, training, development and succession of high-performing, results-driven Team Members.
- Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
- Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Manage and monitor Loss Prevention.
- Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
- Directly responsible for execution and processing of merchandise, both incoming and outgoing (Transfers).
- Manage and communicate merchandise opportunities to the store manager.
- Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
- Execute all requirements concerning OSHA & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
- Assist with all other duties as required by the store manager.
- Work collaboratively with all other Psycho Bunny team members to achieve goals.
Your achievements:
- 1 year minimum of experience in retail management.
- You must be able to work a flexible schedule, including nights, weekends and holidays.
- You have strong communication skills and the ability to foster a customer-focused selling culture.
Salary : $17
