Mental Health Administrative/Clinical Support Assistant

Mental Health Administrative/Clinical Support Assistant

Fayetteville/Rogers, AR

Job Summary

Reports to the Practice Manager and provides support for Psychiatric Mental Health Provider and additional mental health providers within a private practice setting. Primary responsibilities include patient care such as assistance with prescription refills, communicating with patients, scheduling, etc. Additional duties consist of greeting patients, answering telephones, maintaining providers' schedules, collecting payments and other tasks as assigned.

Qualifications

• Demonstrates high level of interpersonal skills necessary to consistently interact with patients, visitors, and staff members in a professional and courteous manner.
• Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
• Requires knowledge of general office procedures and proficient computer skills to complete tasks in an accurate and efficient manner, while working in a multi-tasking environment.
• Requires analytical skills necessary to solve patient problems and interpret data.
• Demonstrates ability to work in a team environment with other administrative staff, physicians, nurse practitioners and therapists.
• At least one year of medical/behavioral health office experience is required, while prior knowledge of how to process prescription refills in an electronic medical records system is preferred.
• Ability to protect and maintain the highest level of patient confidentiality to ensure compliance with HIPAA Privacy & Security regulations, as well as the ethical standards of the practice.
• Exhibits a professional appearance and demeanor which reflects confidence, positive self-esteem and overall professionalism with a “can do” attitude.

Compensation

• Competitive and commensurate with experience

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

EMR Used:

• Not listed / Other

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)
• Mental Health Care: 1 year (Required)

Work Location: In person

Salary : $16 - $18