What are the responsibilities and job description for the Front Office Manager position at PT Solutions Physical Therapy?
Job Overview & Responsibilities :
As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics. The Front Office Manager will have an average of 10 clinics and will be responsible for all District Front Office Supervisors, SPSCs, PSCs and Scheduling and Referral Coordinators. This position will focus on district front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions.
SUCCESS LOOKS LIKE
- Ability to perform at or above budgeted metrics for visits and evaluations
- Works closely with Operations and Administrative Leaders
- Act as a hiring manager for all open front office positions
- Job is to be performed in clinics by spending time in every district, 2x per month with meaningful presence by interaction with patients and staff
- Provide coaching that focuses on district front office performance to Referral Management, POC adherence and Customer Service expectations
- Accountable for education region on front office process updates
- Monitor KPI performance of every clinic regularly. Accountable for all front office KPIs
- Manage front office labor and schedules
- Provide coaching to Front Office Supervisors to people manager
- Participate in side by side mentoring or coaching of staff struggling and matching high performers with mentees for side by side opportunities
- Perform other duties or special projects as assigned
BENEFITS
Competitive compensation with ability to earn performance-based incentives
Qualifications & Pay Range :
EXPERIENCE & SKILLS
Pay Range
Schedule
Company Overview :
Expanding Access to Quality Care
At PT Solutions, were more than colleagues; were a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Lets go further together and transform care.Join the #PTSLife today!
To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.
Salary : $42,000 - $49,000