Hardware Lab Engineer

Hardware Lab Engineer

You will be the onsite engineer for the San Francisco office to provide technical reproductions, deploying equipment, and inventory management. This is a cross-functional and dynamic role, where you will collaborate with various teams including, Engineering, Security, and manufacturers and build a lab that supports various situations. As a trusted expert of multiple platforms, you will be a key part of a fun and energetic team constantly pushing the boundaries of what is possible.

What we would like them to do:

· Be the technical onsite engineer to support various hardware projects

· Lab management of inventory and enabling remote access for hybrid work of DUTs

· Provide guidance on network setup and remote access to resources

· Work with cross-team stakeholders to align testing for various platforms

· Create documentation, tests, and plans to validate issues and solutions

· Understanding and enabling JTAG and UART help rework for units for engineering work

· Interface with platform QA teams to enable testing hand-off and validation of evaluations

· Travel domestically and internationally to support related projects up to 10% of the time

What they have done:

· 5 years of enterprise networking knowledge with a background in troubleshooting complex issues with Cisco Meraki and Cisco Enterprise equipment

· 2 years of quality assurance support and reproductions of issues for engineering

· 2 year of lab management including rack and stacking, implementation, and configuration various enterprise technologies

· 2 years of Windows and Linux experience and systems management

· Managed inventory system for production and non-production equipment including a secure scrap process

· Worked with external partners and engineering to support manufacturing lines

· Experience working with cross-functional teams and managing multiple requests and projects

· Clear communicator with the ability to simplify technical concepts

Bonus

· 1 year of experience performing manufacturing support in Taiwan

· Can read electrical schematics and understand functions of parts

· Able or willing to learn soldering and reworking boards, requires steady hands

· Familiar with hardware trust anchors and software supporting them

· Familiar with manufacturing process and stages (EVT, DVT, PVT, MP)

Personality and Background:

· A clear communicator and team player

· Enjoys tinkering with the latest technologies and tech trends

· Needs to be patient and persistent in the face of challenging situations

· Be exceptionally organized and detail-oriented

· Excited about new technologies and willing to creatively solve problems

· Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience is a plus

· A fun mnemonic for OSI layers

Job Type: Full-time

Pay: $95,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $95,000 - $110,000