PTP is hiring: Web Design and Usability (UX) Consultant in Los Angeles

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.  We are looking for a Web Design and Usability  (UX) Consultant to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.The Web Design and Usability (UX) Consultant will develop and enforce templates, guidelines, standards, and human-centered design principles. They will drive feature definition and interactions for new and enhanced applications. They will utilize prototyping, research, and usability testing to provide insights into the designs and will closely collaborate with development and cross-functional teams to produce a best-in-class experience for both our clients’ constituents and employees.The successful candidate will demonstrate an ability to champion the end user experience and to influence digital product designs, demonstrate skill in managing multiple functional area interests to optimize solutions, and will have a strong portfolio of work. They will use UX metrics and Human-Centered Design (HCD) processes to provide insights to project teams and will apply Human Factors principles.Tasks and Responsibilities : Develop and enforce templates, guidelines, standards, and human-centered design principlesPlan, manage and execute usability tests for all major releasesWork collaboratively with client subject matter experts and cross-functional teams to identify and develop high-demand scenarios, profiles, screeners, and prototypesDrive changes for usability improvements based on constituent and employee feedbackWork with project teams to ensure that designs perform in real life as intendedPresent usability findings and deliverables to a variety of stakeholdersRequired Skills : Bachelor's degree in a Human Factors, Graphic Design, Interaction / Visual Design, or related fieldMinimum 4 years of experience applying Human Factors and Human-Centered Design (HCD) principles to complex interface problemsMinimum 4 years of experience in visual interface design, as applied to digital media in web and mobileMinimum 4 years of experience planning, executing, and analyzing user experience research projectsMinimum 4 years of experience of communicating research methodology, design concepts, data analysis, and usability test results to a broad range of stakeholdersStrong interpersonal communication skills and an ability to lead design sessions and reviewsExcellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)Desired Skills : Previous State of California experienceMinimum 1 year experience with Ovo Studios CaptureUXMinimum 1 year experience implementing the California Statewide usability standards including the California Web Usability Guidelines and Standards and the California Governor’s Template for External Facing ApplicationsThis position is full-time remote, but may require some travel to Sacramento, California.#J-18808-Ljbffr