What are the responsibilities and job description for the Contact Center Project Manager position at PTR Global?
We are looking for a seasoned project manager who has managed (single handedly or with other PMs) highly cross functional projects across multiple years of delivery.
It is required that they have managed a project, prepared project plans, communicated & managed risk registers independently.
Here Are The Key Qualifications
- Min 5 years of PM experience (Waterfall Agile / Scrum)
- Must have contact center experience.
- Must have run large scale programs which consists of individual projects run by other PMs.
- Should display excellent qualities to influence decisions on the program
- Excellent communication skills
- Proactive
- Hardworking
- Self Learner
- Ability to influence others
- Ability to drive projects toward completion
- Ability to jump over impediments quickly
- Has experience keeping large cross functional projects organized.
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
