What are the responsibilities and job description for the Product Owner / Business Analyst position at PTR Global?
The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy.
Responsibilities
- Serve as a product expert, product evangelist, and the voice of the customer
- Work cross-functionally to gather Responsibilities, customer feedback, and communicate priorities
- Create mockups and prototypes
The top skills for the Product Owners are:
Analytical skills:
Analyzing requirements and data, identifying trends, prioritizing features based on business value, and making informed decisions.
Backlog management:
Prioritizing product backlog items, creating user stories, and ensuring the development team has a clear understanding of what to build.
Strategic thinking:
Developing a comprehensive product roadmap, anticipating potential challenges, and adapting to changing market conditions.
Testing:
Defining testing strategy and test cases. Executing UAT and production validation.
• Microsoft Dynamics 365 CRM and Sabre skills are plus.
Here are some examples of the products they'll own, specific assignment will be based on candidate skillset and experience.
Contract Modeling Tool
Contract Lifecycle Management Tool
SalesLink Siebel Self-Service Tool
Microsoft Dynamics 365 CRM Tool
Email Campaign Tool
Content Management Tool
Why you'll love this job
This job is a member of the Global Sales Data Management at Reporting Team within the Customer Intelligence Division.
- Responsible for liaising with technology providers to develop and manage implementation project plans and configuration processes within established timeframes.
What you'll do
- Liaises with technology providers to develop and manage implementation project plans and configuration processes within established timeframes.
- Oversees configuration and customization process in CRM for the Business Unit
- Seeks approval on solution options presented by the technical team and other stakeholders for CRM.
- Liaises with Stakeholders and/or Strategic Planner to ensure proper delivery of requirements and documentation is maintained.
- Provides guidance and assistance to Sales Automation team and identify and analyze solutions associated to day-to-day updates, issues, and activities.
- Leads multiple data integrity projects for team to maintain accurate data.
- Liaises with our internal customers by independently and directly working with different partners as point of contact.
- Works directly with AA IT to communicate the Business Unit integration needs, like IBM Watson, contracting, Power BI, AA data warehouse, and Portals.
- Experience with Sabre queries, along with experience on the Siebel platform, will be a plus.
