UX Researcher

Our client, a leading global tech company, is seeking a contract UX Researcher on the to join their Sheets team. You will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve Sheets for business users. Your research will be a key driver in making Sheets projects successful, and you are encouraged to find new opportunities for improving Sheets UX.

This is a hybrid contract role in New York through May 4th, 2025 with the potential for extension. You are required to be on-site Tuesday through Thursday, Monday and Friday are remote.

Overall Responsibilities:

• Drive user centered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng)

Top 3 Daily Responsibilities:

• Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions
• Define the roadmap of research for foundational and strategic work across one of Sheets' product pillars
• Collaborate with various functions & multiple teams across PA's (e.g., Drive, Docs)

Mandatory Skills/Qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field.
• 5 years experience as a User Experience Researcher.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Breadth of experience in qualitative research methodology, and product strategy.
• Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels.
• Excellent communication, facilitation and presentation skills.
• Evidence of strategic-level impact.
• Excited about working on large scale products, helping a very diverse user base.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

Non-Essential Skills/Qualifications:

• Mixed methods research (quantitative and qualitative)
• Previous experience working on growth or go-to-market research strategies
• Demonstrated track record of strategic and impactful research contributions, and research work with a long shelf life
• Experience executing and shaping research programs in ambiguous spaces with the ability to work independently
• Deep working knowledge and demonstrated practice of a wide range of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle
• Comfort with agile and adaptable research approaches
• Excellent track record on working with other researchers, designers, engineers, and other team members
• Excellent written and spoken communication

Skill/Experience/Education:

• Mandatory - Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field
• 5 years experience as a User Experience Researcher
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Breadth of experience in qualitative research methodology, and product strategy.
• Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels
• Excellent communication, facilitation and presentation skills
• Evidence of strategic-level impact
• Excited about working on large scale products, helping a very diverse user base!
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Desired - Mixed methods research (quantitative and qualitative)
• Previous experience working on growth or go-to-market research strategies
• Demonstrated track record of strategic and impactful research contributions, and research work with a long shelf life
• Experience executing and shaping research programs in ambiguous spaces with the ability to work independently
• Deep working knowledge and demonstrated practice of a wide range of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle
• Comfort with agile and adaptable research approaches
• Excellent track record on working with other researchers, designers, engineers, and other team members
• Excellent written and spoken communication

Job Details:

• Start Date: ASAP
• Duration: Through May 4th, 2025 with the potential to extend
• Location: Chelsea, Manhattan, NY
• Structure: On-site Tuesday through Thursday, remote Monday and Friday
• Pay Rate: $85-96 per hour - W2 Only

The specific compensation for this position will be determined by a number of factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision, and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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