What are the responsibilities and job description for the Rental Coordinator position at PTR Premier Truck Rental?
Are you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!
Company Overview
At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.
Please keep reading...
Not sure if you meet every requirement? That’s okay! We encourage you to apply if you’re passionate, hardworking, and eager to contribute. We know that diverse perspectives and experiences make us stronger, and we want you to be part of our journey.
The Rental Coordinatoris a pivotal role within our operations department, serving as the frontline supportfor customer interactions. They will play a crucial role in providing administrative assistance to the sales team, shepherding customers through the sales process from on/off-rent execution,finalizedcontracts, and seamlessly extending support to our customers.
The primary responsibilities will encompass contract review, meticulous maintenance of the rental system, data, execution of rental transactions, and fostering collaboration with other departments. This dynamic position demands effectiveness within a fast-paced environment, meticulous attention to detail, and a pronounced aptitude for teamwork.
In this role, you will be entrusted with representing PTR's commitment to customer satisfaction, contributing to our sales team's operational efficiency, and maintaining a streamlined sales journey for our valued customers. This is a career-pathed role with growth potential.
COMPENSATION
This position offers a competitive compensation package, benchmarked to regional market standards, consisting of an hourly/salary base pay plus the opportunity for quarterly profit sharing after one year of employment.
LOCATION
9138 Bluffton Road, Fort Wayne, Indiana 46809
HOURS
Monday - Friday 8:00 AM - 5:00 PM ET
RESPONSIBILITIES
Wellness & Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered!
Exclusive Employee Perks: PTR Swag & a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more!
Profit Sharing—Your Success, rewarded: At PTR, we believe in sharing success. Our Profit-Sharing Program allows you to earn quarterly financial rewards based on company performance. When PTR wins, you win!
Comprehensive Benefits—Starting Day One:
✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching & long-term financial planning
✔ Paid time off that lets you recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning & development opportunities
Training, Growth & Recognition
We partner with Predictive Index to better understand your strengths, ensuring tailored coaching, structured training, and career development. Performance and attitude evaluations every 6 months keep you on track for growth.
Culture & Connection—More Than Just a Job
At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through:
✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication
Premier Truck Rental Is an Equal Opportunity Employer
We are committed to growing an inclusive team that reflects diverse backgrounds, perspectives, and talents. Discrimination has no place here—we welcome individuals of all races, religions, colors, national origins, genders (including pregnancy and related medical conditions), sexual orientations, gender identities, ages, veteran statuses, and abilities.
If you need support or accommodation due to a disability, contact us at careers@rentptr.com—we’re here to help.
Company Overview
At Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site.
Please keep reading...
Not sure if you meet every requirement? That’s okay! We encourage you to apply if you’re passionate, hardworking, and eager to contribute. We know that diverse perspectives and experiences make us stronger, and we want you to be part of our journey.
The Rental Coordinatoris a pivotal role within our operations department, serving as the frontline supportfor customer interactions. They will play a crucial role in providing administrative assistance to the sales team, shepherding customers through the sales process from on/off-rent execution,finalizedcontracts, and seamlessly extending support to our customers.
The primary responsibilities will encompass contract review, meticulous maintenance of the rental system, data, execution of rental transactions, and fostering collaboration with other departments. This dynamic position demands effectiveness within a fast-paced environment, meticulous attention to detail, and a pronounced aptitude for teamwork.
In this role, you will be entrusted with representing PTR's commitment to customer satisfaction, contributing to our sales team's operational efficiency, and maintaining a streamlined sales journey for our valued customers. This is a career-pathed role with growth potential.
COMPENSATION
This position offers a competitive compensation package, benchmarked to regional market standards, consisting of an hourly/salary base pay plus the opportunity for quarterly profit sharing after one year of employment.
LOCATION
9138 Bluffton Road, Fort Wayne, Indiana 46809
HOURS
Monday - Friday 8:00 AM - 5:00 PM ET
RESPONSIBILITIES
- Dedicate yourself to providing unparalleled customer service, embodying the values and reputation of PTR.
- Create and manage the on/off rent process with rental agreement execution with precision and timeliness.
- Execute accurate data entry into our rental system, maintaining meticulous records of customer information, sales progress, and transactional details.
- Facilitate seamless communication between customers, sales territories, and various departments, ensuring swift response times to inquiries and requests.
- Take charge of coordinating on/off-rent and return notifications, verifying pickup details, and ensuring smooth communication with accounting, field service, outside yards, and sales territories.
- Keep purchase orders up to date, facilitating smooth financial processes and transparent tracking of transactions.
- Maintain accurate records of location updates and relocations within our systems to contribute to accurate reporting and efficient operations.
- Utilize PandaDocs to verify the accuracy and completeness of rental agreements, ensuring alignment with customer requirements.
- Initiate follow-up emails with PandaDoc links to rental agreements, enhancing clarity and expediting the agreement process for customers.
- MUST HAVE
- Demonstrated experience in previous administrative and customer service roles, showcasing your ability to manage tasks efficiently while providing exceptional internal and external support.
- A keen attention to detail, coupled with outstanding organizational abilities, enabling you to manage multiple tasks and responsibilities effectively.
- A strong passion for delivering top-tier customer service, ensuring that every interaction resonates with PTR's commitment to excellence.
- The capability to handle numerous tasks simultaneously and prioritize them based on urgency and importance, even within a dynamic and fast-paced environment.
- Thriving in a team-oriented setting, you readily contribute your skills and insights, supporting colleagues to achieve shared goals.
- A knack for preparing accurate and professional business correspondence, reinforcing PTR's image in external communications.
- Displaying enthusiasm and professionalism in all forms of communication, reflecting PTR's commitment to excellence.
- A mindset that embraces collaboration, allowing you to readily assist across various business functions as needed, reflecting your commitment to the team's success.
- Proficiency in managing time efficiently, prioritizing tasks, and meeting deadlines, a crucial skill in the fast-paced sales support environment.
- A deep-seated orientation toward customer service, underpinning your commitment to delivering remarkable customer experiences.
- NICE TO HAVE
- Experience with Microsoft Dynamics 365 or PandaDoc, which enhances your ability to navigate and leverage CRM tools and document management systems for efficient data management and sales support.
Wellness & Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered!
Exclusive Employee Perks: PTR Swag & a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks & essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, & equipment…and much more!
Profit Sharing—Your Success, rewarded: At PTR, we believe in sharing success. Our Profit-Sharing Program allows you to earn quarterly financial rewards based on company performance. When PTR wins, you win!
Comprehensive Benefits—Starting Day One:
✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
✔ 401(k) matching & long-term financial planning
✔ Paid time off that lets you recharge
✔ Life, accidental death, and disability coverage
✔ Ongoing learning & development opportunities
Training, Growth & Recognition
We partner with Predictive Index to better understand your strengths, ensuring tailored coaching, structured training, and career development. Performance and attitude evaluations every 6 months keep you on track for growth.
Culture & Connection—More Than Just a Job
At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through:
✔ PTR Field Days & Team Events
✔ The Extra Mile Recognition Program
✔ PTR Text Alerts & Open Communication
Premier Truck Rental Is an Equal Opportunity Employer
We are committed to growing an inclusive team that reflects diverse backgrounds, perspectives, and talents. Discrimination has no place here—we welcome individuals of all races, religions, colors, national origins, genders (including pregnancy and related medical conditions), sexual orientations, gender identities, ages, veteran statuses, and abilities.
If you need support or accommodation due to a disability, contact us at careers@rentptr.com—we’re here to help.
