Director of QA

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services : Program Consulting

Finance Consulting and Billing Services

Applied Technology

Outsourcing and Operations

Strategy

Project and Grants Management

Assessments and Feasibility Studies

Duties and Responsibilities

Provides leadership, management, and direction to the Quality Assurance Analyst team.

Establishes broad, function-wide objectives under the general direction of senior leadership and guided by approved operating plans.

Responsible for developing, proposing, communicating and implementing strategic plans.

Inspires action and coordinates simultaneous initiatives.

Leads and manages department providing oversight on operations, schedules and deliverables.

Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth.

Leads the interaction with project managers and development teams to develop a strong understanding of the project and testing objectives.

Designs and creates test conditions and scripts to address business and technical use cases.

Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place

Required Skills

Demonstration of advanced proficiency according to specialized standards

Ability to develop relationships and influence decisions of senior leadership both within and / or outside the company

Ability to understand abstract ideas or situations across functional areas of the business

Ability to lead and control a functional area through the management of subordinate managers.

Proficiency designing, developing and executing functional testing deliverables

Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management

Strong analytical and problem solving skills

Excellent planning and organizational skills to balance and prioritize work

Qualifications

Bachelor’s degree in Computer Science or relevant technical discipline; Masters preferred

10 years of related experience, 5 years management experience

Working Conditions

• Office Setting

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must :

be available during your set working hours.

have a safe, private, and distraction-free environment in which to complete your work, and

be able to give your full attention to the completion of your PCG job duties.

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled.

PCG provides the following reasonable range of compensation for this role :

140-165k and a potential discretionary bonus

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LI-Remote

Compensation :

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement :

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and / or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Salary : $140,000 - $165,000