What are the responsibilities and job description for the Teller - Main Office position at Public Employees Credit Union?
Overview
We are seeking a detail-oriented and member-focused individual to join our team as a Teller. The ideal candidate will have a passion for providing exceptional service in a credit union environment. This is an excellent opportunity for someone who is looking to get into a credit union! No financial institution experience is necessary - we are willing to train the right person!
This position is located at our Main Office in Downtown Austin (we do provide parking for employees!). We are looking for someone with flexible availability to work 40 hours a week between the hours of 6:45am and 6:15pm Monday-Friday with rotating Saturdays from 8:45am to 1:15pm.
PECU offers a robust benefits package to full time employees including:
- Employee health and dental insurance paid 100% by PECU
- Vacation/Sick/Personal Days
- Holiday Pay
- 10% 401k contribution
- Opportunity for growth and advancement
Responsibilities
- Process member transactions accurately and efficiently
- Provide excellent member service by addressing inquiries and resolving issues
- Assist members with account inquiries and account maintenance
- Promote financial products and services to members
- Adhere to security and compliance procedures in all transactions
- Collaborate with team members to ensure a positive member experience
Skills
- Proficient in cash handling procedures
- Strong customer service skills
- Basic math skills for accurate transaction processing
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) 10% Match
- AD&D insurance
- Bereavement leave
- Credit union membership
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
