What are the responsibilities and job description for the Disability Benefit Support Assistant (Office Specialist 2) position at Public Employees Retirement System?
Initial Posting Date:
03/12/2025
Application Deadline:
03/23/2025
Agency:
Public Employees Retirement System
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Disability Benefit Support Assistant (Office Specialist 2)
Job Description:
If you are highly experienced and reliable in prioritizing and meeting critical daily, weekly, and monthly deadlines, have a strong attention to detail, and skillfully manage emotional subject matter, this is the position for you!
The Public Employees Retirement System is recruiting for one (1) Disability Benefit Support Assistant (Office Specialist 2) position within the Operation Division (OD)’s Specialty Qualification Section (SQ).
- This is a full-time, permanent position
- This position is based at our headquarters office in Tigard, Oregon. The successful candidate will be required to work a hybrid schedule consisting of three (3) days working remotely from home and two (2) days working in the office each week.
- This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.
- This position is represented by the Service Employees International Union (SEIU).
We serve the people of Oregon by administering public employee benefit trusts to pay the right person, the right benefit, at the right time.
What you will be doing:
As a Disability Benefit Support Assistant (Office Specialist 2) you will identify, and request required documents from members, medical providers, employers, and third-party insurance companies to support retirement counselors and management in making final eligibility decisions for disability benefits. You will review forms for accuracy, completeness, and compliance with Oregon Administrative Rules (OAR) and Oregon Revised Statutes (ORS). You will analyze anomalies to determine appropriate course of action and refers to senior staff when appropriate. You will review and screen Disability team email box, ensure records are imaged and organized correctly in disability case management folders, prints, mails, and faxes medical requests and correspondence.
For a complete review of the position description, please contact recruiter
dawn.estby@pers.oregon.gov
Minimum Qualifications Required:
Disability Benefit Support Assistant (Office Specialist 2)
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
OR
An associate degree in any field.
OR
An equivalent combination of education and experience
Candidates who are the most competitive will possess the following skills, background, and areas of experience:
- Ability to manage and prioritize multiple varying duties within the team and independently
- Reliable and highly experienced in prioritizing and meeting critical daily, weekly, and monthly deadlines
- Excellent analytical and research skills with strong attention to detail.
- Must maintain confidentiality while performing job duties.
- Strong verbal and written communication skills when providing excellent customer service.
- Ability to manage emotional subject matter.
Benefits of Working for the State of Oregon & the Public Employees Retirement System
Our team focuses closely on collaboration to support fellow teammates, while ensuring safety and looking for ways to innovate. Additional benefits include:
-
Work/life balance, 11 paid holidays a year, and a competitive benefits package.
- Advancement and learning opportunities that will help grow your career with the State of Oregon.
- Hybrid work option.
Application instructions & requirements
Current State of Oregon Employees: Apply via your employee
Workday
account.
External Applicants – Apply via the
State of Oregon job opportunities webpage
- Fill out the application or submit a resume. Your submitted experience fields or attached resume should include the beginning and end dates (mm/dd/yyyy) for each employer.
- After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
- If you are a veteran, you may receive preference. The task to upload your documents will come before the public records request and gender identity questionnaire tasks.
Additional Details:
-
The information in your application will be used to complete a pay equity assessment to determine salary placement upon hire. Please see the link here to our Pay Equity Project.
- Finalists will be subject to a criminal history check. Criminal records are compared against the needs of the position and if found to conflict then may lead to disqualification.
-
Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1-800-692-9666. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
- The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%
- Visa Sponsorship: Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
Helpful Links & Resources
How to Set Job Alerts
| Workday Applicant FAQ
| What You Need to Know to Get the Job
HELPFUL LINKS AND CONTACT INFORMATION
Learn more about
PERS
Learn more about
Oregon
For additional information you may contact the recruiter by e-mail at
dawn.estby@pers.oregon.gov
or by phone at 503-603-7500.
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
PERS is an Equal Opportunity, Affirmative Action Employer
Committed to Workforce Diversity
Committed to Workforce Diversity
