Demo

Case Manager (LACHP)

Public Health Foundation Enterprises, In
Los Angeles, CA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Los Angeles Community Health Project (CHPLA) is a program of Heluna Health.

CHPLA’s mission is to improve the health and wellbeing of people affected by substance use in Los Angeles, to increase access to health care, empower people to protect themselves, and educate each other to reduce harm in our communities.

CHPLA combines direct services, advocacy, outreach, education, and research collaborations to fulfill this mission.

Los Angeles Community Health Project was founded in 1992. LEAD (Law Enforcement Assisted Diversion) is a lifelong, voluntary, pre-arrest, intensive case management (ICMS) program, and is overseen by the LA County Department of Health Services - Office of Diversion and Reentry.

Unlike court mandated programs, the LEAD (Law Enforcement Assisted Diversion) model requires voluntary participation.

Operating under the Harm Reduction model, participants identify personal needs and work together with their case manager to meet the goals outlined in an individualized care plan. Law enforcement and other justice and community partners identify people whose past criminal charges may have been motivated by unmet behavioral health needs, such as substance use or mental health challenges.

Those referral partners offer the ICMS program and, if accepted, the participant is directly assigned to a case manager.

LEAD partners, and case managers meet monthly to coordinate care and check in on participants’ progress. The LEAD Case Manager reports to the LEAD ICMS Clinical Supervisor.

The Case Manager position will provide frequent field based intensive case management services to participants of the LEAD ICMS harm reduction program.

Participants referred into the program often present complex behavioral health challenges, and the experienced Case manager is expected to navigate and address those issues with the support of the Clinical Supervisor.

The Case Manager will provide direct services to assigned participants (approximately 20 participant case load), and coordinate care by meeting with participants regularly, assessing needs and facilitating access to appropriate resources.

The Case Manager must develop and maintain positive collaborative relationships with not only their participants, but also community partners, and other service providers to best serve their participants.

The LEAD Case Manager will provide care from a truly harm reduction, nonjudgmental, participant-centered, and low-threshold approach. This is a full time, benefitted position (40 hours per week). Employment is provided by Heluna Health. If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).  The pay rate for this position is $28.00 per hour.   ESSENTIAL FUNCTIONS  Direct Service

  • The Case Manager meets with participants regularly to establish a working relationship, assess needs, and link to services and care.
  • At time of intake, assess and address immediate needs of client including need for medical care, shelter, food, clothing, and harm reduction services / supplies.
  • Assess, develop and implement with client individualized initial assessments and care plans, which addresses client needs and goals including health care, substance use treatment or harm reduction strategies, education / training and employment resources.
  • Educate participants on the range of services available to them through CHPLA and partnered providers, including CHPLA Empowerment Program, Syringe Service Program (SSP) and Medication Assisted Treatment (MAT) services, behavioral and health care services, budgeting, job assistance, overdose prevention, and legal assistance.
  • Assist participants in entering service programs.

Assist participants in scheduling, attending, and keeping appointments, including providing transportation to and from appointments.

  • Accompany participants to court or legal hearings to support and advocate on their behalf.
  • With clinical support, write letters to court to provide proof of engagement in LEAD program.

  • Accompany client to appointments and advocate for the client with a wide variety of other service providers.
  • Support participants who may be having crisis
  • Support participants in obtaining and maintaining permanent supportive housing by utilizing housing vouchers and resources such as HACLA, LAHSA, and Brilliant Corners.
  • Support client drop-in center weekly as assigned. Administration and Program Support
  • Update assessments and care plans quarterly to reflect client’s progress towards goals
  • Attend ongoing trainings.
  • Develop and maintain positive, collaborative relationship with community partners and other service providers including substance use treatment / MAT providers, mental health providers, housing resources, and primary healthcare, LA prosecutors and LAPD.
  • Complete documentation in a timely basis.
  • Enter data into CHAMP system within 24-72 hours of client contact or attempted client contact.

    Submit incident reports within 24 hours of incident.

    Maintain contact with participants.

  • Develop and maintain client files and other necessary reporting for assigned caseload according to contract requirements.
  • Attend regular case conference meetings, Operating Work Group meetings with LEAD partner stakeholders, including DHS, LAPD etc.
  • Other duties as assigned  JOB QUALIFICATIONS Education / Experience
  • Bachelor’s degree in social work, Human Services, or related field preferred.
  • High school diploma or equivalent required.

  • Minimum 1 year of experience with field-based, intensive case management services including linking people to housing, health care, entitlements, and treatment.
  • May be substituted by an associate degree in human services, or related field.

  • Experience serving people who use drugs, people at-risk for overdose, and / or vulnerable populations. Relevant Work and Lived Experience
  • Member of the community, close affiliation, or shared life experience with justice involved individuals.
  • Ability to work appropriately and effectively within a variety of communities with varying populations.
  • Experience working with medically and socially complex individuals. Certificates / Licenses / Clearances
  • A valid California driver’s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Successfully background check clearance.
  • Valid Class C driver’s license required.
  • Must legally be able to drive company vehicles to various locations across Los Angeles. Other Skills, Knowledge, and Abilities
  • Written and spoken proficiency in Spanish preferred.
  • Proficient with Microsoft Office applications (Word, Outlook,).
  • Experience serving the chronically homeless population with co-occurring disorders.
  • Understanding and willingness to take a harm reduction approach.
  • Able to maintain composure and clear judgement under high stress situations, high demands.
  • Knowledge and understanding of motivational interviewing techniques.
  • Ability to prioritize and self-manage workload and activities to complete tasks in a timely and efficient manner.
  • Ability to establish and maintain effective working relationships with staff, collaborative team player.
  • Excellent attention to detail.
  • Ability to work very independently and seek supervision when appropriate.
  • Ability to set boundaries and resolve conflict using de-escalation techniques.
  • Willingness to utilize own vehicle or company vehicle to conduct business and provide transportation for participants.   PHYSICAL DEMANDS Stand                                      Frequently Walk                                       Frequently Sit                                           Frequently Handling / Fingering           Occasionally Reach Outward                  Occasionally Reach Above Shoulder      Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry                          Frequently - Up to 50 lbs Push / Pull                            Occasionally - Up to 50 lbs See                                     Constantly Taste / Smell                       Not Applicable Not Applicable                    Not required for essential functions Occasionally                      (0 - 2 hrs / day) Frequently                         (2 - 5 hrs / day) Constantly                          (5 hrs / day)   WORK ENVIRONMENT Both office and community setting.
  • Will be necessary to travel throughout Los Angeles for participant care, participant transports and trainings.

    Field work takes place in a variety of setting including encampments, hospitals, shelters, courthouse, community settings.

    Agency vehicles are available, but work may require use of personal vehicle at times.   APPLICATION PROCEDURES Interested candidates must submit a resume for consideration.  Candidates with lived experience are encouraged to apply. It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

    41 CFR 60-1.35(c)

    Salary : $28

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Case Manager (LACHP)?

    Sign up to receive alerts about other jobs on the Case Manager (LACHP) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $88,558 - $106,947
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $163,240 - $213,585
    Income Estimation: 
    $88,558 - $106,947
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $83,356 - $101,641
    Income Estimation: 
    $75,507 - $89,315
    Income Estimation: 
    $75,507 - $89,315
    Income Estimation: 
    $88,558 - $106,947
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Public Health Foundation Enterprises, In

    Public Health Foundation Enterprises, In
    Hired Organization Address Richmond, CA Full Time
    SUMMARY The Epidemiology and Laboratory Capacity (ELC) Program addresses emerging infectious disease threats and is one ...
    Public Health Foundation Enterprises, In
    Hired Organization Address Los Angeles, CA Full Time
    See job description Salary : $26.86 - $32.94 Per Hour The Department of Health Services (DHS) Contracts and Grants (C&G)...
    Public Health Foundation Enterprises, In
    Hired Organization Address San Francisco, CA Full Time
    See job description Heluna Health invites applications for the part-time, per diem hourly position of Research Counselor...
    Public Health Foundation Enterprises, In
    Hired Organization Address Richmond, VA Full Time
    See job description The California Department of Public Health’s Microbial Diseases Laboratory Branch is responsible for...

    Not the job you're looking for? Here are some other Case Manager (LACHP) jobs in the Los Angeles, CA area that may be a better fit.

    Travel RN Case Manager Position

    TotalMed Case Management Staffing, West Hills, CA

    RN Case Manager

    Providence Saint John's Health Center - Case Management, Santa Monica, CA

    AI Assistant is available now!

    Feel free to start your new journey!