Systems Integration Coordinator

The Systems Integration Coordinator of Healthcare Emergency Management provides IT Systems support to the network of health care coalitions (HCC) across the Commonwealth of Pennsylvania including providing support to several information management systems that unite the Coalitions. This also includes providing Customer Service to program staff, vendors, and coalition members on issues related to those systems. Supports the Healthcare Emergency Management team with product administration/support for Pennsylvania Healthcare Incident Management System (PA-HIMS). Reports to Director, Healthcare Emergency Management.

RESPONSIBILITIES:

• Provide product administration/support for Pennsylvania Healthcare Incident Management System (PA-HIMS)
• Provide product administration/support to PA Healthcare Preparedness Program Communications network
• Provide customer service support to the Director of Healthcare Emergency Management, Deputy Director, Regional Readiness Coordinators, Coalitions, and Vendors relevant to PA HIMS and the PA HPP Site
• Provide consultative services to PA Healthcare facilities to automate Essential Elements of Information sharing into PA-HIMS
• Support future PA Healthcare Preparedness Program expansion and configuration of PA-HIMS and other strategic initiatives
• Develop/facilitate/present user training materials and promote usage of PA-HIMS to Healthcare Facilities/Agencies
• Support the Director of Healthcare Emergency Management and Regional Readiness Coordinators with exercises, response support, and building sustainable systems
• Other duties as assigned.

SKILLS:

• Ability to read and understand contracts as related to PHMC’s business model and practices
• Sound organizational skills, good attention to detail, and excellent ability to follow process
• Knowledge of general office policies, procedures and work methods
• Knowledge of personal computers and networked systems and their use and applications for database management, tracking and reporting in a human services or similar environment
• Knowledge of emergency management and/or PHMC programs preferred
• Ability to work in a supportive, positive manner with PA healthcare facilities, through full participation, personal contribution, and active interaction
• Ability to communicate effectively and work with colleagues, government agencies, service providers, program participants and other human services organizations in a positive, pleasant, professional and productive manner in writing, by telephone and in personal contacts

EXPERIENCE:

• Two years related experience in government, non-profit, human services, emergency management.
• Familiarity with databases and project management principles
• Experience with Microsoft Outlook, Word & Excel applications
• Experience with Juvare™ Suite of applications preferred
• Experience providing user training to diverse audiences

EDUCATION REQUIREMENT:

• Associate Degree in Business Administration, or related field preferred. An equivalent combination of relevant training, education and experience is also acceptable.

SALARY:

• 65-70K annual

PHMC is an E- Verify and Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)