IT Program Manager

Company Overview

With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes, including COVID-19. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations.

Program Description

The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency’s response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city’s vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. With grant funding support from the Centers for Disease Control (CDC), DOHMH is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place.

NYC DOHMH’s modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization

The DMI initiative will allow DOHMH to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health.

The selected candidate will be an employee of PHS, but work will be supervised by DOHMH. This is a grant-funded position ending in November 2027.

Summary Of Position

The agency is seeking a highly organized and driven IT Project Manager to lead and deliver complex technology projects. The ideal candidate will possess a strong understanding of project management methodologies, excellent communication skills, and a proven track record of successful project delivery. You will be responsible for managing all aspects of IT projects, from initiation to closure, ensuring they are completed on time, within budget, and to the highest quality standards.

Job Duties

• Coordinate and manage data modernization initiative and provide status reports to senior and executive leadership. Develop policy documents and presentations.
• Coordinate and liaise with IT technical teams include network, security and engineers/developers.
• Liaise with business teams to gather and document requirements. Establish and foster relationships with assigned internal clients and stakeholders; provide expert advice and excellent customer service
• Understand clients’ business processes to better guide them on technology decisions
• Conduct a core business analysis of operations and recommend the most appropriate IT solution(s).
• Conduct functional, performance, and security compliance tests; coordinate with IT security to complete cloud reviews, security assessments, and software security assurance process (SSAP), etc.
• Prepare a plan document defining the project schedule and budget, project team framework and scope, highlighting the milestones and the execution strategy
• Convert business requirements into a technical architecture and design; implement IT applications and solutions by working with stakeholders
• Assist in the development and review of technical specifications for the procurement of IT systems and services, including the evaluation of vendor submissions solicited via bids, requests for information and proposals
• Provide project management and training for new and upgraded IT applications.
• Provide product support for all relevant IT systems.
• Triage issues and manage support for IT applications
• Develop rollout plan and oversee deployment into production, including developing a support plan.
  
  

The ideal candidate will be experienced in fast-paced environment, customer-service oriented, wide spectrum of business process re-engineering experience and a problem solver with strong communication skills, able to quickly identify critical elements in complex business processes, and who is able to take initiative, work independently, and collaborate effectively with others.

Qualifications And Requirements

• 3 years of experience in a role as IT project manager in SDLC Waterfall and/or Agile methodology projects.
• Experience in creating project management artifacts (project charter, project plan, timelines (MS Project or other project management software), requirements documents, project and resource planning, deployment plans, support plans, conversion plans.
• Experience gathering requirements, business analysis, use cases and creating functional requirements documents.
• Experience with data relational mapping experience with UML modeling and OO modeling preferred.
• Experience with data analysis, data visualization tools preferred.
• Must have strong problem solving and analytical skills.
• Must be a strong communicator.
• Passion for public health and solving problems and creating new insights through data.
• Salary: $125,000 - $125,000
  
  

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.
  
  

Additional Information

• This is a temporary grant-funded position ending in November 2027.
• This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
• Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.
• This individual will be expected to work non-business hours during emergencies.
  
  

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA individuals, and veterans.

Monday-Friday

Onsite

35 Hours Per Week