What are the responsibilities and job description for the Guest Services Coordinator, Guest Services, Full Time, Variable Shifts position at Public Health Trust of Dade Co?
Department : Jackson Memorial Hospital - Guest Services
Address : 1611 NW 12th Ave, Miami, Florida, 33136
Shift Details : Full-Time, Variable Shifts
Why Jackson
Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.
Summary
- The Guest Services Coordinator serves as the liaison between our patients, guests and the hospital administration to obtain a satisfactory resolution to a need, problem or complaint resulting from services provided.
- The coordinator understands the needs of patients, families and visitors.
- The individual facilitates provision of services to ensure needs are met, and there is communication among staff to ensure excellent guest satisfaction and quality care through proactive rounding.
Responsibilities
Experience
Generally requires 3 to 5 years of related experience.
Bilingual Speaker Preferred
Education
Bachelor's Degree in related field is Preferred.
Credentials
Valid license or certification is required as needed, based on the job or specialty.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
