Product Analyst - Product and Innovation Intern

Public Interest Registry (PIR, the Reston, VA-based non-profit operator of the .ORG top-level domain with more than 11 million active registrations worldwide) has an outstanding internship opportunity within our Product and Innovation team for a Research Associate for the summer of 2025. 

The Product and Innovation team at PIR is dedicated to identifying and developing innovative product and service solutions tailored for the mission-driven community. Our primary objective is to continue to build and expand the .ORG footprint while helping non-profit organizations identify products that can enhance their operational effectiveness.

We are seeking a passionate and curious undergraduate Product Analyst Intern who is excited about learning about how technology can help improve the efforts of the mission drive nonprofit community.  

In addition, the ideal candidate should have:  

• Passion for technology's potential to create positive social change
• Curiosity about user experience and product development
• Commitment to our organization's mission and values
• Ability to translate complex data into actionable insights

Essential Duties and Responsibilities

• Collaborate with cross-functional teams to understand user needs and product requirements.
• Contribute to product strategy recommendations based on data analysis.
• Participate in user testing and feedback collection processes.

Additional Responsibilities 

• Conduct a comprehensive analysis of existing nonprofit-focused technology platforms, identifying gaps and opportunities for new product development.
• Research and evaluate AI-based products that could enhance nonprofit operational efficiency, creating a report on their potential applications and benefits

Learning Objectives 

This internship will provide hands-on experience in the product management field, allowing the intern to apply theoretical knowledge to real-world scenarios in the nonprofit sector.

• Product Development Process: Learn about the stages of product development, from concept to market release.
• Data Analysis: Learn to collect, analyze, and interpret data from various sources to inform product decisions.
• Market Research: Gain experience in studying industry trends, competition, and target customer needs to identify new market opportunities.
• User Experience: Develop skills in gathering and synthesizing user feedback to improve product design and functionality.
• Business Acumen: Gain insights into interpreting data in practical business scenarios and understanding how products generate value.
• Communication Skills: Enhance their ability to articulate insights, prepare reports, and create presentations for various stakeholders.

Supervision Received and Exercised

Position works under direct supervision of the Senior Director, Product and Innovation.

Preferred Skills, Qualifications and Other Requirements

• Ability to work 40 hours per week throughout the term of the internship on a hybrid location basis with two days per week (typically Tuesdays and Thursdays) in our Reston, VA office and the remaining hours per week remotely.
• Enrolled full-time and pursuing an undergraduate degree from an accredited college/university majoring in analytics, or related field. 
• Excellent listening, negotiation, presentation, written and verbal communication skills.
• Ability to work independently, with excellent interpersonal, organizational and time management skills.
• Personal qualities of integrity, credibility, and commitment to PIR’s mission.
• Ability to communicate confidently.
• Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. This position is not eligible for Visa Sponsorship or CPT Authorization.

Physical Requirements 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk and hear.
• Ability to access information using a computer for up to 4 hours at a time.
• Requires sitting or standing at a desk for extended periods of time.
• Requires mobility within the office.

Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Reasonable Accommodation. PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business.