Management Consultant - Health and Medicaid OCM

Applicants must be willing to travel

Company Summary

At Public Knowledge®, we help government clients solve tough problems and thrive in complex environments. We support systems, programs, people, project management, learning, and more. While we work across many industries, most of our work is in Health and Medicaid, Child Welfare, and Child Support . Since 2020, PK has been part of the GLI® Group, which means we have the financial backing and infrastructure of a large company. You can learn more about us at www.pubknow.com

At Public Knowledge®, our core values are Inclusion, Teamwork, and Impact. These values show up every day through our ways of working within our teams and with our clients.

Inclusion – We recognize the fundamental value and strength of all individuals. Our teams create safe spaces for open, inclusive, and diverse participation of all peers, clients and ideas; building high levels of trust and belonging.

Teamwork – We do more than just work together. We respect, trust, and care for each other. This collaboration and belonging extends to our clients as much as our colleagues.

Impact – We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. We believe we each have a personal responsibility to make a positive impact on our projects and our world.

Inclusion is a core value of Public Knowledge®. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, people with disabilities, people with different sexual orientations, people with lived expertise, and other diverse people to apply. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that highlights the diversity in all of us and our experiences.

Position Summary

We are looking for leaders with the experience and expertise needed to provide organizational change management support to state and jurisdictional leaders responsible for implementing Medicaid information systems.

We are seeking management consultants who will work collaboratively to solve complex problems related to strategy, structure, management and operations to help our clients solve short-term problems and reach their long-term objectives. Our management consultants identify and deliver solutions to clients, navigate ambiguity and change, develop relationships with organization leaders, stakeholders and staff, provide technical expertise, and complete work in alignment with our core values.

Duties & Responsibilities Include, But Not Limited To

Research

• Gather information for a project by conducting interviews, surveys, facilitating groups, analyzing client documentation, conducting research of best practice and academic literature, and the application of other information gathering tools.
  
  

Project Management / Project Support

• Provide or support project management activities in accordance with industry standards, client expectations, and PK’s project management methodology.
• Help your team meet project objectives, timelines, and deliverables within budget.
  
  

Analysis, Communication, and Consultation

• Analyze and organize information identifying root causes of issues, opportunities for improvement, and generate ideas to improve the client situation.
• Participate with your team to develop recommendations for actions that will improve the client’s situation.
• Communicate the results of our work (information, analysis, and recommendations) through participating in developing and delivering written reports, formal presentations, and oral discussions with your team, and clients and stakeholders
  
  

Firm Knowledge Sharing and Growth

• Freely share your knowledge, skills, and abilities with your colleagues.
• Perform firm administrative activities.
• Grow your skills and experience by participating in projects and actively pursue continuing professional education.
• Develop an effective working relationship with clients and colleagues.
  
  

Required Education And Other Credentials

• Bachelor’s Degree required
• Valid Driver’s License
• PMP certification is strongly preferred
  
  

Required Experience And Skills

• Health and Medicaid, and Medicaid systems experience
• System implementation experience, modular system implementation preferred
• Organizational Change Management (OCM) competence and experience, specifically related to communications, training, and supporting leadership through change
• PROSCI certification preferred
• Strong project management writing and risk assessment skills
• Highly proactive
• Able to navigate ambiguities
• Heft and poise to deal with clients under pressure
• Must have experience in bringing focus and organization to ambiguous situations
• Must demonstrate creative and strong analytical and problem-solving skills
• Demonstrates excellent interpersonal skills.
• Must have flexibility and ability to adapt quickly to new situations
• Must have the ability to establish and cultivate strong work relationships
• Must have demonstrated life-long learning skills
• Desire to work in a collaborative, fast-paced, entrepreneurial environment
• Ability and willingness to travel (reasonable travel will be required)
• Proficiency using Microsoft Word, Excel, and Outlook
• Must have excellent oral and written communication skills, including the ability to communicate with officials at all levels in government and industry
• Must have the ability to handle and organize multiple projects and deadlines
• Must demonstrate a high degree of attention to quality, details, and correctness
• Ability to work with colleagues in a virtual environment (via conference calls, web meetings, and using digital collaboration tools such as Zoom and cloud document repository)
  
  

Physical Requirements And Working Conditions

• Must have the ability to travel to client sites
• Must have the ability to work from a home-based office
• Must have the ability to work at a computer for extensive periods of time
• Must have the ability to speak on the telephone for extended periods of time
• Must have the ability to read (paper or computer screen) for extended periods of time
• Must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other Company equipment [KS1] [EB2]
• Must have the ability to be self-driven, and work independently and as part of a team
  
  

Location: T his is a remote position, full-time

Schedule: Normal hours are Monday through Friday, 40 hours per week.

Salary range: $110,000 - $180,000 annually Based on experience

Travel : Must be available to travel

We Offer Excellent Paid Benefits That Include

• Comprehensive Health & Dental Insurance
• 100% Paid Life Insurance
• 20 Days Paid Time Off (Per Year)
• Paid Holidays
• 401K Savings Plan with 100% match up to 3% of your salary
• Anniversary Reward Bonus
• Stipend and Paid Time for Professional Development
• Paid time to volunteer in your local community
• Premium subscription to the Calm App
  
  

This job post should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

Public Knowledge® is an Equal Opportunity Employer

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