What are the responsibilities and job description for the Service Manager Excavation/Underground Utilities position at PUBLIC SEWER SERVICE?
Public Sewer Service is the leading full-service drain & water main company. Servicing all of New Jersey for over 60 years, we specialize in sewer/drain cleaning, water jet and vacuum work, sewer line video inspection, and water/sewer main repairs.
Position available for capable service manager in our Excavation & Underground Utilities department to implement and enforce standards of excellence by executing key objectives around performance, safety, and profitability. We are looking for an individual that will effectively manage our sales and service team, sell our excavation and industrial services to commercial and residential customers, and oversee production. The service manager is an integral part of our company. This key person plans, coordinates, and directs a broad range of administrative and operational tasks that allow the company to operate efficiently and profitably.
-Direct management of estimator, foreman, operators, & laborers
-Manage CSR/dispatch functions and oversee schedule for planned maintenance, estimates, and emergency service work
-Develop and deliver proposals for quoted work projects
-Manage and expand the service agreement renewal process
-Responsible for ensuring profitable execution of all emergency work and service agreements
-Develop close client relationships and maintain our touch points for each customer
-Work closely with field team to promote safety, quality control, and training
-Expand sales and growth through creative and constant thinking, excellent customer relations, and motivation of field team
-Integrate with other departmental managers to expand overall company sales and maximize use of company resources
Requirements:
- minimum 2-4 years management experience, preferable in service trades or civil construction industry
- excellent computer skills
- BA in business management or similar preferred
- practice high level of confidentiality
- exceptional customer service, oral and written communication skills
Must maintain clean driving record. Drug testing, background check, and motor vehicle checks are
performed.
Salary : $120,000