What are the responsibilities and job description for the Utility Support Specialist position at Public Utility Commission?
Initial Posting Date:
03/17/2025
Application Deadline:
03/31/2025
Agency:
Public Utility Commission
Salary Range:
$3,703 - $5,062
Position Type:
Employee
Position Title:
Utility Support Specialist
Job Description:
The Oregon Public Utility Commission (PUC) Administrative Hearings Division (AHD) has a rewarding employment opportunity open. The PUC regulates investor owned electric, natural gas, and telecommunications utilities, and certain water utilities in matters that frequently involve business, consumer, and public interest. Proceedings are time-sensitive and include an extended procedural schedule that includes evidentiary hearings, and briefings and discovery. This position serves as part of AHD’s administrative support team that supports PUC’s Regulatory, Utility, and Consumer Programs. Apply now to positively impact the public good, while collaborating with a team of dedicated professionals!
Please Note: New employees to PUC who are Public Employee Retirement System (PERS) participating members (those meeting eligibility requirements at time of hire) are paid within the PERS-eligible/AP salary range for this position as follows:
Administrative Specialist 1 / PERS-AP Salary Range: $3,950 - $5,413 monthly (for active PERS members reflecting a monthly 6.95% contribution/increase):
Employees who are not yet a PERS participating member, will receive the 6.95% increase (6% employee contribution) upon meeting PERS eligibility, generally, after completion of six-months of qualifying State of Oregon employment.
Our mission is to ensure Oregonians have access to safe, reliable and fairly priced utility services that advance state policy and promote the public interest. We use an inclusive process to evaluate differing viewpoints and visions of the public interest and arrive at balanced, well-reasoned, independent decisions supported by fact and law. More information about our vision and values can be found at:
PUC Strategic Plan
and Diversity Equity and Inclusion Plan
.
What you will do:
As the successful candidate for this position, you will provide administrative, technical, and operational support as necessary or assigned for the activities of the division. The Utility Support Specialist handles annual report notifications, quality assurance of documents through use of software and automated systems, word processing, providing a variety of document quality control and related proofreading functions, as well as coordination of the PUC public meeting memo process. This position also coordinates and assists with the filing and organization of utility tariffs.
Major duties include:
- Prepares documents for the PUC Regulatory, Utility, and Consumer Programs from a template or general direction.
- Handles documents containing protected information and follows the process designated in the applicable protected orders for service and filing.
- Use electronic docket system to circulate documents created by Staff and manage workflows, and support Staff use of electronic docketing system.
- Tracks, logs, and facilitates discovery for Commission Staff in an electronic format using a cloud-based application.
- Proofread complex documents for spelling, punctuation, grammar, format, syntax, and presentation.
- Administrative support activities including scheduling, hosting, and coordinating virtual meetings, ensuring meeting technology works effectively, and that recordings are properly managed for access, distribution, and/or retention.
- Responds to requests for information from PUC management, Commission Staff, and other stakeholders.
Benefits for joining our Team:
- Rewarding work in a productive and creative environment.
- Colleagues who are innovative and passionate about public service.
- Work/life balance, 11 paid holidays a year, and a competitive benefits package.
- Advancement and learning opportunities that will help grow your career with the State of Oregon.
- Possible eligibility for the Public Service Loan Forgiveness Program.
More information about the PUC can be found online at:
www.oregon.gov/PUC
.
This is a permanent, full-time, unrepresented position.
Hybrid-Remote Work:
Currently, employees who live in the State of Oregon may request approval for hybrid-remote work (generally from the employee’s personal residence). This position may be performed remotely, and at our central office in Salem. The ability to report to Salem is required when business or operational needs are necessary for onsite activities. Hybrid-remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time.
What we are looking for:
Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data;
OR
An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data;
OR
An equivalent combination of education and experience.
Requested Skills:
- Work experience preparing and proofreading a variety of complex documents and utilizing an established standard or style guide such as APA, Chicago, or Oregon Appellate Court.
- Advanced proficiency using software, including Adobe Pro and Microsoft Office Products (i.e. Word, Excel, Outlook, Teams, and PowerPoint) in a business setting.
- Work experience providing administrative support, including demonstrated active listening skills, collaboration, and attention to detail.
- Work experience using time management and organizational skills to meet deadlines.
- Work experience using a cloud-based electronic document filing system.
- Work experience applying laws, rules, policies and procedures in handling and securing confidential documents both electronically and in hard copy.
- Work experience scheduling, hosting, taking meeting minutes, and coordinating all facets of in-person and virtual meetings.
- Problem solving skills including identification and appropriate issue escalation.
How to Apply:
Click on the "Apply" link above to complete your online application and submit by the posted closing date and time. For step-by-step instructions click
apply to work for the state
or current state employee
.
The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications for this position. Be specific in describing how your skills and experience relate to the desired skills listed above.
- Attach your current resume.
- Your resume and Workday job history will be reviewed by PUC to determine if you will move forward to the interview process.
Please ensure you’ve provided a thorough and complete application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on an equal pay calculator. For further information, please visit the Oregon Department of Administrative Services
Equal Pay
homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the Americans with Disabilities Act contact PUC Human Resource Analyst Jessica Leedham at 503-580-5740.
Additional Information:
- Candidates whose training and/or experience most closely match the requirements and needs of the position may be eligible for an interview. Submissions will be screened for consistency of information and communication skills at the professional level.
- Eligible veterans who meet the qualifications will be givenveterans' preference. Click on the following link for additional information on Veterans Preference.
- The PUC does not offer VISA sponsorships. Within three-days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
- If you are hired, you may be required to provide facts about past employment and present financial interests if they could be connected with the businesses regulated by the PUC.
- This recruitment will be used to establish a list of qualified candidates; this list will be used to fill the current opening and may be used to fill other openings as they occur.
- The pay and benefits on all announcements may change without notice.
- For positions approved for hybrid/remote, demonstrate suitability for remote work, including access to a broadband internet connection that meets or exceeds the minimum acceptable requirements.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated. Unauthorized use of outside resources during the hiring process will result in disqualification.
The PUC is an Equal Opportunity, Affirmative Action Employer. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. PUC values building a workforce representative of the communities we serve.
Salary : $3,950 - $5,413
