What are the responsibilities and job description for the Retail Grocery Customer Service Staff position at Publix Super Markets, Inc.?
Publix Super Markets is hiring part-time customer service staff for your Publix at Jacaranda Plaza (Store #645) located at 8101 W. Sunrise Blvd. in Plantation and we’d love to meet you! We are looking for friendly, customer-service-oriented people to join our hard-working team.
Job Description:
- Assists customers and delivers premier customer service
- Resolves customer issues or escalates them to management if necessary
- Cashes customer checks
- Sells lottery tickets, stamps, and money services
- Operates a register and calculator as needed
- Answers and directs telephone calls
- Performs daily bookkeeping procedures such as balancing and reconciling cash drawers
- Maintains office accountability
- Reconciles the cash office, prepares deposits (cash, checks, food stamps, and other forms of tender)
- Performs ATM functions
- Has direct custody of the safe under the direction of the customer service management
- Maintains security of the cash office and operates all cash office equipment
- Coordinates the front-end in the absence of the customer service team leader or manager
- Assists in other duties as assigned
Requirements:
- At least 18 years of age.
- Prior experience with money services, bookkeeping/accounting and lottery is preferred.
- Ability to deliver friendly, courteous, prompt customer service.
- Ability to read, write, and do simple math problems.
- Ability to understand and follow instructions.
How To Apply:
- Complete your Publix application by clicking “Apply Now” below.
- Select “Cashier" as your job interest in the application. You will be contacted by store management by phone or text if you are selected for an interview.
How to impress:
- Stop by the store after you have completed your Publix online application and introduce yourself to the store manager, assistant store manager or customer service manager.
- If you’ve been contacted for an interview, be sure to arrive early.
- Bring a resume if you have one.
- Bring two forms of ID for possible on-the-spot job offers!
Who we are:
- Publix Super Markets, Inc., is the largest employee-owned company in the U.S. Since our first store opened in 1930, our associates have enjoyed a stable, promote from within environment with endless opportunities for career growth.
- We value our associates, our customers, the communities we serve, and the environment.
- We save over 5.3 million trees a year from recycling over 313,000 tons of paper.
- We are the top United Way contributor in the world and recognized as the #1 Global Corporate Leader.
- We have donated more than 232 million meals since 2021.
- We employ over 240,000 associates in seven states.
- We are consistently recognized as a Great Place to Work.
Publix is an equal opportunity employer committed to a diverse workforce.
For more information about our career opportunities, benefits, career paths and more, visit www.publix.jobs.
Questions? Join the conversation on one or more of our social media platforms:
- Facebook (@Publix Careers)
- Twitter (@PublixJobs)
- Instagram (@publixcareers)
- LinkedIn (@Publix Super Markets, Inc.)
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $27,900 - $35,300