Busser

Busser

Kennedy Concepts’ mission is to enrich the lives of our guests and our team members. We do this through serving the highest level of food quality, bar drink quality, and legendary guest service in a clean and comfortable environment with an energetic ambiance. We believe in treating our team members and guests like family and know that our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time and creating memories our guests will never forget.

A Busser plays a vital role in supporting the dining room and ensuring a clean, organized, and welcoming environment for guests. The primary responsibilities include clearing and resetting tables, assisting servers, and maintaining cleanliness throughout the restaurant. A strong work ethic, attention to detail, and the ability to work quickly in a fast-paced environment are key to success in this role.

Duties & Responsibilities:

• Greet guests warmly as they arrive, offering a friendly and professional introduction to the restaurant.
• Clear tables of dishes, glasses, and silverware after guests have finished their meals.
• Reset tables promptly with clean linens, silverware, and glassware in preparation for new guests.
• Assist servers by delivering food, drinks, and condiments to tables as needed.
• Throughout your shift keep the server stations fully stocked. Restock beverage glasses, chips, salsa, ice, napkins, napkins, to go cups, straws etc.
• Maintain cleanliness and organization in the dining room, including sweeping, mopping, and wiping down surfaces.
• Refill water glasses and assist guests with any additional needs during their dining experience.
• Restock clean dishes, silverware, and glasses from the dishwashing area to ensure availability for service.
• Once the guests leave their table, clear the table and clean it with a clean towel and the proper sanitizer in the appropriately labeled sanitizer container.
• The table should be cleaned and reset within 2 minutes of the guests leaving the table.
• Take soiled tableware to the dish room and unload, sort and stack silverware, dishes, and glassware in their designated areas
• Between seating guests promptly clean tabletops, chairs and booths. Clean the floor around and under the table. Reset and arrange tabletop.
• Inspect assigned restroom at least every 60 minutes and clean as needed. Fill out your restroom checklist and report and broken equipment to Management immediately. If needed refill your toilet paper and hand soap dispensers. Also, replace trash can liner if needed.
• Respond appropriately to guest requests. Communicate guest requests to their server or Manager as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Notify your Manager on duty immediately of any guests' complaints.
• Empty trash bins and take out garbage as needed.
• Work with the front-of-house team to ensure a smooth and efficient dining experience for guests.

Qualifications

• No previous restaurant experience required.
• Previous experience in a restaurant or customer service setting is a plus
• Be able to lift, reach, bend and move with urgency.
• Ability to work quickly and efficiently in a fast-paced environment.
• Strong teamwork and communication skills.
• Physical stamina to stand, walk, and lift for long periods of time.
• Attention to detail and commitment to maintaining cleanliness.
• Positive attitude and a willingness to assist guests and staff.
• Ability to take direction and work well under pressure.