Director of Information Technology & Project Management

Job Summary: 

The Director of Information Technology leads the Information Technology resources of PCHC to ensure the technology needs of the organization, and its customers are met with the highest rate of return, value, and satisfaction. The position performs essential strategic, leadership, professional, operational, planning, analytical, and administrative duties in support of organizational activities and goals. The Director of Information Technology is responsive and accountable to key clinical, operational, and financial stakeholders and maintains productive relationships with external vendors and contracted support entities. The position ensures projects and applications are implemented and maintained to support the vision, mission, goals, and operations of the organization by demonstrating personal initiative, sound judgment, project management and problem-solving skills. 

Knowledge/Skills/Abilities:

The Director of Information Technology leads the Information Technology resources of PCHC to ensure the technology needs of the organization, and its customers are met with the highest rate of return, value, and satisfaction. The position performs essential strategic, leadership, professional, operational, planning, analytical, and administrative duties in support of organizational activities and goals. The Director of Information Technology is responsive and accountable to key clinical, operational, and financial stakeholders and maintains productive relationships with external vendors and contracted support entities. The position ensures projects and applications are implemented and maintained to support the vision, mission, goals, and operations of the organization by demonstrating personal initiative, sound judgment, project management and problem-solving skills. 

Essential Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ensure the function and activities of this department to embrace the philosophy, mission, values, and Communicate with Heart service model supported by the Board of Directors of Pueblo Community Health Center, Inc.
• Adhere to the guidelines and procedures of Pueblo Community Health Center, Inc.
• Monitor and maintain Information Technology infrastructure and investment.
• Engage with and advocate for clinical, operations, and finance staff to optimize IT hardware, software, application support and end user training.
• Responsible for development, implementation and oversight HIPAA Security Plan including data integrity, security threat mitigation, and disaster recovery.
• Project management for Information Technology initiatives.
• Identify technology needs of the organization.
• Provide leaders with actionable plans and recommendations to assist with knowledge-based decision making and accurate resource planning.
• Promote the highest level of customer service throughout the organization. 
• Provide internal consulting on computer systems, telecommunications, information systems, and Health Information Management, to ensure consistent internal standards. 
• Select, monitor, and develop business relationships with third party contractors and vendors. 
• Develop and maintain the annual Department budgets and oversee the fiscal administration and integrity of capital equipment, monthly account management and reports.
• Initiate and oversee process improvements, forecast capital needs, and participate in strategic planning activities as the leader of the IT Department.
• Responsible for establishing and maintaining performance measures for the IT Department including quality measures, operations monitoring, and resource allocation. 
• Manage and ensure timely completion of requests for IT support or systems improvement.
• Assists in the translation of strategy into a realistic, clearly defined tactical plan.
• Other duties that may be assigned from time to time.

The above duties are not all inclusive and are not intended to limit or define the duties that may be assigned.

Education/Experience/License/Certification Requirements:

• The position requires a bachelor’s degree computer science, engineering, project management or other business major. A master’s degree is preferred, but not required.
• Three to Five years of experience as a manager or director (or similar responsibility).
• Experience in a healthcare setting is preferred.
• Project Management and/or EPIC software experience or certification desired.
• Valid driver’s license and auto insurance as required by law.

Please submit your resume to RLivengood@pueblochc.org