HWS Houseperson

JOB PURPOSE: Responsibilities include cleaning and maintaining public areas of the hotel, assisting room/suite attendants with general cleaning of guest rooms and suites. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms, and other cleaning duties

ESSENTIAL FUNCTIONS:

• Cleaning of public areas to include, but not limited to, cleaning of public restrooms, corridors, lobby areas, and other public spaces in the hotel. This may include vacuuming, mopping, sweeping, waxing, scrubbing, wiping, and dusting.
• Participate in the scheduled general cleaning of guest rooms.
• Report maintenance requests to ensure public areas comply with brand standards.
• Assists co-workers, as requested.
• Other duties as assigned.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must be at least 18 years of age.
• Ability to work independently, completing all daily assigned duties
• Ability to communicate effectively with the public and other team members verbally and /or in writing.
• Ability to learn, follow, and enforce standards for cleanliness as they apply to the areas assigned.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High school graduate or equivalent required.
• 1-year prior customer service experience preferred but not necessary.
• 1-year prior experience in cleaning, janitorial, or housekeeping

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Sedentary: 10%; Walking: 90%

• Ability to grasp, lift, and carry or otherwise move materials weighing up to 50 lbs.
• With assistance, lifting, carrying, pushing, and pulling up to 80 lbs.
• Ability to move throughout building, bend, stoop, and reach to assist room attendants, house persons, laundry attendants in the completion of their duties and in their absence.
• Shift work required; must be able to work weekends and holidays; may need to work overtime.