Program and Outreach Specialist - Hispanic Resources

Pueblo City-County Library District is conducting a search for a full-time, 40 hours per week, Program and Outreach Specialist. The Program and Outreach Specialist will serve in the Hispanic Resource Center.  The Program and Outreach Specialist - Hispanic Resources promotes engagement and increases library materials circulation, visits and program attendance for services and resources that target the Hispanic and Spanish speaking community. This role is responsible for supporting community needs assessment at varying levels of complexity and in the systematic evaluation of relevant library programs and services. This position serves as a liaison for the library district and Hispanic community, provides Spanish interpretation help, and coordinates library programs and events that focus on the Hispanic community and culture.

The Program and Outreach Specialist reports to the Manager of the Local History & Genealogy (LHG) Department and serves as an LHG team member to provide direct customer service. This role creates, executes, and facilitates programming relevant to Pueblo communities; interacts with staff in other departments on collaborative events involving the Hispanic Resource Center. Builds relationships with outside organizations that serve the immigrant and Hispanic communities. Represents the Library District in alignment with the Hispanic Resource Center’s purpose and goals. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.

PRIMARY DUTIES AND RESPONSIBILITIES

• Provides assistance in the Local History and Genealogy department by helping customers locate materials, answering questions, placing holds, completing forms, conferring with other staff and making referrals to other organizations and agencies, instructing in the use of print materials, equipment, and technologies.
• Interprets for English and Spanish speakers on PCCLD services in the library and community; creates informational materials in Spanish in order to help customers navigate resources and services; plans, executes and promotes programs and events for Hispanic customers and their families, and the general public interested in Hispanic and Latino culture.
• Engage in and collaborates with District staff on community outreach efforts, library services, Spanish-language programs, and assists with planning for future service needs of the local Spanish speaking, Hispanic, and non-English speaking communities.
• Collaborates with area organizations and produces programs and services that serve new immigrants.
• Coordinates library programs and exhibits for adults and families celebrating Hispanic history and culture, including training and coordination of volunteers. This includes English and Spanish language and special topic classes.
• Supports community needs assessment at varying levels of complexity.
• Performs evaluation of services and programs through various methods.
• Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures.
• Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD.
• Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems.

OTHER DUTIES AND RESPONSIBILITIES

• Will cross-train and provide back-up coverage for other department positions for up to 10% of time worked.
• May serve on library committees and special projects.
• Performs other duties as needed.

QUALIFICATIONS

Education and Experience:

• A bachelor level degree in a social sciences field, Hispanic or Latin Studies, or related field is required.
• One year of related library or work experience in a Hispanic resource environment is preferred.
• Bilingual English-Spanish skills with the ability to interpret between the two languages is required.

Skills and Abilities:

• Must be fluent in Spanish and English, written and verbal with the ability to interpret between languages. Knowledge of the Hispanic culture and history and local history preferred.
• Must have excellent customer service skills with the ability to communicate well with people of all ages, demographics, ethnic backgrounds and ability levels.
• Knowledgeable on a variety of topics; skilled in using standard research methods.
• Must use independent judgment within procedural boundaries and possess good problem-solving skills. Planning skills are required with demonstrated creativity in developing programs.
• Ability to work both independently and collaboratively as a team member.
• Must possess strong computer skills with the ability to use a variety of electronic and digital devices and e-resources; possesses a keen interest in using and learning new technologies.
• Ability to function under flexible and changing conditions.

Physical Requirements: Must have the ability to do repetitive work including hours of standing, bending, kneeling, shelving, lifting, pushing and pulling. Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds.

Other Requirements: Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation.

Hourly Wage: $20-$23 per hour.

Deadline to Submit Applications: This position will close on Friday, January 17, 2025.

Benefits: PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.

As an Equal Opportunity Employer, Pueblo City-County Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender orientation, genetic information, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity, and selection decisions be based on job-related factors.

Salary : $20 - $23