What are the responsibilities and job description for the Claims Coord position at Puget Sound Educational Service District?
Salary : $62,474.00 - $81,970.00 Annually
Location : Renton, WA
Job Type : Full-Time
Remote Employment : Flexible / Hybrid
Job Number : 250131001
Department : Administration
Program : Workers' Compensation Trust & Unemployment Pool
Opening Date : 01 / 31 / 2025
Description
Purpose Statement
The job of Coordinator, Claims - WCT / UP is done for the purpose / s of providing administrative support in the data entry, setup, adjusting and resolution of workers' compensation and unemployment compensation claims and other assigned roles; and maintaining services within established guidelines, regulations, and standards in support of school districts' claims and risk management efforts.
This job reports to Senior Claims Coordinator
Position remains open until filled; please submit application before best consideration date of 2 / 12 / 2025
Essential Functions
- Communicates with WCT / UP staff, related departments, member district personnel, experts, claimants, attorneys, and other outside organizations for the purpose of coordinating activities, responding to inquiries, exchanging information, and resolving claim files.
- Embodies the principles and practices that form our culture and commitment to becoming an Antiracist Multicultural Organization for the purpose of meeting the Agency's End : Success for Each Child and Eliminating the Opportunity Gap by Leading with Racial Equity.
- Facilitates the initial intake process, coordinating with and gathering information from staff, claimants, member districts, and external entities for the purpose of accurately recording new claims within agency systems.
- Liaise between WCT / UP and member districts for the purpose of facilitating communication, teamwork, and mutual support.
- Maintains a high level of proficiency with common office technologies, for the purpose of ensuring accurate data management and use of complex database systems.
- Maintains workers' compensation and unemployment claims records for the purpose of documenting actions and ensuring compliance with relevant policies and statutes.
- Participates in meetings, workshops, and seminars as assigned for the purpose of conveying and / or gathering information required to perform functions.
- Performs record keeping and general clerical functions (e.g., copying, filing, faxing, maintaining supplies, forms, scheduling appointments, etc.) for the purpose of supporting program operations.
- Responds to inquiries from a variety of individuals (e.g., WCT / UP staff, member school districts, and external entities) for the purpose of coordinating activities, resolving issues, facilitating communication among parties, exchanging information, and / or providing direction.
- Supports WCT / UP staff for the purpose of maintaining efficiency of team / program operations and / or delivering services in conformance with established guidelines.
Other Functions
Job-Specific Competencies
ANTIRACIST LEADERSHIP COMPETENCIES
CULTURAL PROFICIENCY : Articulates and applies historical context of racism and understands the current reality of students and communities of color in order to support racial equity. Actively demonstrates a commitment to supporting equity and inclusion, and serves as an advocate with colleagues, partners, and communities to meet the Agency's End and goal of becoming an Antiracist Multicultural Organization in support of eliminating the opportunity gap.
RACIAL EQUITY ADVOCATE : Recognizes, supports, and engages in dismantling institutional racism. Partners with and is accountable to those with whom we are in a transformational relationship, including children, families, and communities of color.
RACIAL EQUITY MINDSET : Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways.
TRANSFORMATIONAL VALUES : Contributes to valuable and positive, antiracist transformation in individuals, organizations, and social systems in an effort to actively progress across the antiracist multicultural institution continuum. Is able to foster a sense of community and shared purpose via collaboration and cooperation with others inside and outside PSESD. Embodies the principles and practices that form the Agency's culture. Operates from an abundance mentality that recognizes opportunities, and is optimistic and realistic about the future.
JOB-SPECIFIC COMPETENCIES
ACCURACY AND ATTENTION TO DETAIL : Ensures work is thoughtfully completed, accurate, and error free to the highest degree possible.
CUSTOMER FOCUS : Commits to clarifying and supporting internal and external customers' goals and strives to meet their expectation and requirements. Consistently acts with customers in mind. Holds self-accountable for providing high quality, responsive and personable customer services.
DATA GATHERING, ANALYSIS AND SHARING : Collects, examines, and synthesizes information from a variety of stakeholders and sources in a transparent manner that reflects best practices. Shares data in a thoughtful and responsible way to inform, understand issues, or enable decision making.
PLANNING, ORGANIZING, AND PRIORITIZATION : Assesses the work to be performed, and considers how it should be organized and accomplished, with appropriate priorities and realistic time parameters.
Minimum Qualifications
Preferred Qualifications
We offer comprehensive benefits :
Upon hire can you submit proof that you are legally eligible to work in U.S.?
Which of the following responses best represents your completed education?
Prospective staff, interns, and volunteers will have their records checked through the Washington State Patrol criminal identification system and through the Federal Bureau of Investigation via a fingerprint check using a complete Washington state criminal identification fingerprint process. Are you willing to submit to this process?
Are you able to demonstrate an understanding and commitment to using a racial equity lens?
Do you possess any previous experience with insurance, legal, or workers' compensation claims handling processes?
Required Question
Salary : $62,474 - $81,970
