Store Manager, Byredo Soho

The Brand: "Beauty can be many things to many people. Our job is to inspire people to be themselves." – Ben Gorham, Founder of Byredo

Founded in Stockholm in 2006, Byredo is a European luxury brand that translates memories and emotions into products and experiences. Byredo offers a range of products including fragrance, makeup, and Byproduct, the brand category for non-beauty projects. With a presence in over 40 countries and a focus on ecommerce, Byredo is reinventing luxury through a new approach driven by emotions and creativity. Our commitment to diversity, talent, and teamwork underpins our mission to inspire people worldwide.

The Opportunity:

Byredo seeks an experienced Store Manager with a strong background in luxury retail and clienteling. In this role you will be responsible for fostering brand loyalty and engagement among our clientele and building relationships with VIP customers. As the Store Manager, you will lead the team, drive sales, oversee daily operations, and represent Byredo’s ethos with authenticity and creativity.

What you’ll get to do:

• Cultivate and maintain a network of key individuals in the luxury market to drive client loyalty, particularly among VIPs and VICs.
• Deliver exceptional customer experiences, ensuring engagement and satisfaction that aligns with Byredo’s qualitative standards.
• Actively lead by example on the sales floor, fostering a culture of excellence and collaboration.
• Develop and implement action plans to achieve sales targets, monitor KPIs, and drive profitability.
• Provide coaching and development plans for the sales team to enhance performance and achieve growth goals.
• Analyze sales trends and implement strategies to maximize results.
• Oversee operational excellence, including inventory management, stock control, and cash desk processes.
• Receive and process deliveries, including prepare and organize deliveries and shipments to clients.
• Organize and execute in-store events to drive traffic and elevate client experiences, building connections with local and international communities.
• Collaborate with leadership and HQ to align events with the brand’s vision and goals.
• Recruit, onboard, and train top talent, in alignment with Byredo’s brand values and culture.
• Conduct performance evaluations and create succession plans to support team development.
• Provide feedback and implement corrective actions as needed to maintain a high-performance team.
• Foster a collaborative, optimistic, and inclusive work environment.
• Be open to feedback and communicate with your team and managers in a clear and straightforward way.

We’d love to meet you if you have:

• 5 years of experience as a luxury Store Manager.
• 3-5 years of experience in makeup and/or beauty retail.
• Proven expertise in clienteling and driving sales in a luxury environment.
• Agility, adaptability, and the ability to thrive in a dynamic environment.
• Open availability, including during holidays and peak seasons. Strong clienteling skills and able to drive sales
• Displays product sensitivity and a strong market/fashion trend knowledge
• Ability to multitask and work under pressure on busy days
• Adaptability, natural curiosity, authenticity
• Excellent Excel and Word literacy, and power point knowledge a must.
• Foreign language skills a plus.
• Agile, adaptable, and collaborative skills

Compensation:

As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges between $110,000-$120,0000 annually.. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.