Courtesy Clerk (Lanai Service Station)

Job Description

Provides friendly, knowledgeable, and prompt sales service to all customers. Performs POS and gas pump opening and closing procedures in keeping with Company policies and procedures.

Compensation

$21.05/hour (non-exempt).

Reporting Relationship

Reports to: Store Manager, Lead Courtesy Clerk

Supervises: n/a

Quality Standards

• Conduct individual and business affairs in highest ethical and legal fashion.
• Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all.
• Build strong communication links with supervisors, peers, and employees.
• Continuously strive for excellence in the workplace, the Company environment, and as a Company representative.
• Comply with all Company policies and standards.
• Conducts business in alignment with the Mission, Vision, and Values of Pūlama Lāna‘i.
  
  

Responsibilities

Essential Duties

• Greets all customers in a warm and friendly manner.
• Provides customers with knowledgeable and enthusiastic product information sales service.
• Answers telephone by prescribed standards.
• Continually updates product knowledge so as to provide better service and increase sales.
• Keeps abreast of in-stock levels, by size and color if appropriate.
• Performs daily cleaning and stocking of supplies in the cash register area.
• May assist with replenishing all merchandise and supply levels in the store on a daily basis.
• Handles cash, checks, debit/credit cards, and cash register(s) according to established procedures.
• Assists with inventory of merchandise and supplies as requested.
• Assists in “receiving” incoming merchandise.
• Maintains unobtrusive vigilance against shoplifting.
• Performs “opening” and “closing” of shop as outlined in departmental procedures.
• Performs other duties as assigned.
  
  

Qualification/Requirements

QUALIFICATIONS

• Prior retail sales and electronic cash register experience preferred.
• Requires relating to people in a friendly and professional manner.
• Requires working to the established procedures and maintaining reliable work attendance.
• Able to think and make effective decisions quickly.
• Ability to create effective working relationships with people.
• Must be able to maintain a positive attitude and work under pressure.
  
  

Required Work Cards/Certifications

• Current Maui County Liquor License
• Current TB Clearance
  
  

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, and hear.
• The employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 100 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distant vision, and color vision.
• Must be able to physically lift heavy materials/tools.
  
  

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, of all duties, responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

About Us

At Pūlama Lāna‘i, we honor our island’s history and celebrate its future every day. Our employees on Lanai and Oahu work with residents and businesses to achieve our bright vision together.

If you are passionate about culture, collaboration, sustainability, economic diversity, community engagement and land stewardship on Lanai, we invite you to consider our open positions.