What are the responsibilities and job description for the Support Specialist - Part Time position at Pulse For Good?
Hey there, Support Superstar!
Are you a master of organization, a wizard of workflow, and a champion of customer satisfaction? We're on the lookout for someone like you to be our Support Specialist. This gig is perfect for those who thrive on keeping things running smoothly, love diving into details, and can navigate the hectic world of hardware and customer support with ease.
Your mission? Ensure our hardware sings and our customers are over the moon with joy. Whether it's managing the ins and outs of our tech gear, making the onboarding process as smooth as butter, or being the hero in our customer's stories by troubleshooting like a pro, you're the one we need.
No need to have a closet full of capes, though. If you're organized, ambitious, and ready to learn, we're ready to show you the ropes.
Got experience? Great! Don't have it but believe you've got what it takes? We're all ears.
Responsibilities
- Hardware Heroics : Keep our gear moving, from shipping to receiving, and everything in between.
- Onboarding Wizardry : Help new clients feel at home from the get-go.
- Survey Sorcery : Craft and tweak surveys to perfection.
- Kiosk Keeper : Watch over our kiosks like a hawk, ensuring they're always ready to go.
- Customer Champion : Solve problems and debug with a smile, keeping satisfaction sky-high.
- Tech Tamer : Manage devices and dispatch replacements without breaking a sweat.
What you need
Schedule & Expected Part
Part time - 10-20 hours a week
Hours : 10-3 daily
Starting pay : $12.50
How to apply :
Before you apply make sure to check out our Mission, Visions and Values page to make sure you're a fit. Also, don't be the guy / gal that doesn't know what we do before you apply!
Send an email and your resume to [email protected] and let us know you're interested in the job!
And hey, for bonus points, share something fun - like which basketball player you channel when you're tackling challenges or your all-time favorite fantasy read. We love getting to know the real you.
Salary : $13