What are the responsibilities and job description for the Night Auditor position at Pulse Hosptality?
Job Summary
We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Duties
- Greet guests and efficiently process check-in and check-out
- Answer phone calls and provide accurate information to guests
- Handle guest requests and resolve issues promptly and courteously
- Assist with reservations and manage room assignments
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications
- Experience in a front desk or customer service role preferred
- Knowledge of hotel operations and hospitality industry practices
- Strong communication skills with proficiency in phone etiquette
- Ability to multitask and work effectively in a fast-paced environment
- Fluency in multiple languages is a plus
- Familiarity with night audit procedures is advantageous
Join our team as a Front Desk Agent where you can showcase your hospitality skills and contribute to creating memorable guest experiences.
Job Type: Part-time
Pay: $15.00 - $15.10 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Nights as needed
- Night shift
- Weekends as needed
Experience:
- Phone etiquette: 1 year (Required)
Ability to Relocate:
- Kennesaw, GA 30144: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $15
