What are the responsibilities and job description for the Certified Healthcare Specialist position at Pulse4Pulse?
Pulse4Pulse is committed to delivering exceptional patient care in a supportive and collaborative work environment. As a key member of our operations team, the Certified Medical Assistant will play a critical role in ensuring seamless clinical workflow and efficient patient care.
Responsibilities:
- Intake patient information accurately and efficiently
- Input insurance details into our electronic system for streamlined billing and payment processing
- Conduct baseline vital sign assessments to inform treatment decisions and ensure patient safety
- Administer screening tests, including ABI, ANS, and Sudomotor testing, as directed by physicians
- Upload test results for physician review and approval, facilitating timely and accurate treatment decisions
- Provide excellent customer service and effective communication with patients, families, and healthcare professionals
- Maintain accountability for site productivity and efficiency, ensuring seamless day-to-day operations
Requirements:
- Excellent communication and interpersonal skills, with a focus on patient-centered care
- Bilingual English and Spanish language proficiency to effectively communicate with diverse patient populations
- Effective organizational and problem-solving abilities, with attention to detail and quality
- Background working in a doctor's office or clinical setting, with experience managing day-to-day operations
- Ability to manage multiple priorities and tasks simultaneously, with strong time management skills
- Strong communication and collaboration skills, with a focus on teamwork and patient safety
Benefits: Pulse4Pulse offers a competitive salary range, commensurate with experience, along with a comprehensive benefits package, including health insurance, life insurance, and paid time off.
Work Schedule: This full-time position requires an 8-hour shift, Monday through Friday, from 9:00 AM to 5:00 PM, with opportunities for professional growth and development.
Language Requirements: Bilingual English and Spanish language skills are required for this position, with a focus on effective communication with diverse patient populations.
License/Certification: A Certified Medical Assistant (CMA) certification is mandatory for this role, with ongoing education and training opportunities available.
