What are the responsibilities and job description for the Operations Manager position at Punch Bowl Social?

Life is short. Work someplace awesome. Apply today to join our management team!

As Restaurant Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage.

What's in it for you :

Benefit Package
Medical, dental and vision insurance
Health Savings Account option - including company HSA contribution
Flexible Spending Accounts
Employee Assistance Program
Company provided Short Term Disability Insurance
Company provided Long Term Disability Insurance
401K Plan
Paid Time Off
Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
Opportunities for Growth and Advancement
Discounts on Food, Beverage and Activities
Salary Range $65,000 - $70,000 k per year

Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.

Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionism for their work with a love for creating memorable guest experiences.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go :

Positive attitude and passion for making people smile, and truly enjoy their experience

Value for high quality food and beverage, and appreciation for the technique associated with production

Sense of adventure and engaging energy

Ability to communicate effectively with team members, both BOH and FOH, Management, and Community

What you'll be doing :

Overseeing proper execution of all brand standards

Responsible for team member training and service & support team management

Managing and leading operations crew during scheduled shifts

Communicating professionally with all departments in the venue

Leading all functional areas related to FOH Operations

Coordinating and maintain strong working relationship with BOH to ensure timely and accurate execution from beginning to end of the customers' experience

Utilizing all available data / resources to understand and report on the Store's performance

Maintaining accountability of all in-house checks / cash balancing as dictated by corporate policy

Appling inventory and cost control standards on a weekly basis

Requirements

What we're looking for :

Three years of experience in a high volume, fast pace environment

Have the ability to work a schedule that is consistent with restaurant / bar volume

Excellent verbal and written communication skills in conjunction with math aptitude.

Ability to stand and exert fast-paced mobility for period up to four (4) hours in length.

Good sense of balance, be able to bend and kneel and have the ability to lift products that are frequently weighing up to 50 pounds.

Must be 21 years old and over

This posting is expected to close by 1 / 20 / 2025

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

Salary Description

65-$70k

Salary : $65,000 - $70,000

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