What are the responsibilities and job description for the Hostess/Cashier position at Punto Fino The Restaurant?
Overview
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. Your responsibilities will include managing guest seating, processing transactions, and providing exceptional customer service. If you have a passion for hospitality and enjoy interacting with people, this position is perfect for you.
Duties
- Greet guests as they arrive and provide a warm welcome.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Take reservations and assist with walk-in guests.
- Process cash and credit transactions accurately using the Aloha POS system.
- Answer phone calls with professionalism, providing information about menu items and services.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Collaborate with kitchen and wait staff to ensure smooth service flow.
- Maintain cleanliness and organization of the host stand and dining area.
Skills
- Proficiency in Aloha POS or similar point-of-sale systems is preferred.
- Strong hospitality skills with a focus on customer service excellence.
- Excellent communication skills to effectively interact with guests and team members.
- Experience in hotel or guest services is a plus.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Strong phone etiquette to manage incoming calls professionally.
- A positive attitude and willingness to help others, fostering a welcoming atmosphere for all guests.
Join our team as a Host/Cashier and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $9.74 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- McAllen, TX 78503 (Required)
Ability to Relocate:
- McAllen, TX 78503: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $15