Med Spa Receptionist

Job Title: Full-time Med Spa Receptionist

Location: Steiner Ranch, Northwest Austin, TX

About Us:
We are a growing Med Spa located in the beautiful Steiner Ranch area of Northwest Austin, offering a range of cutting-edge aesthetic and regenerative treatments. With a steady flow of new clients (40 each month) and a wide range of services, we are dedicated to helping our clients achieve their best self in a welcoming and professional environment. As we expand into new modalities and grow our client base, we are seeking a motivated, results-driven Med Spa Receptionist to join our team.

Position Overview:
We are looking for a passionate and professional part-time/contract Med Spa Receptionist to drive sales and provide excellent customer service to our clients. The ideal candidate will have an understanding of the Med Spa industry, a sales background, and an ownership mindset. This position offers the opportunity for growth and advancement as we continue to scale our business.

Key Responsibilities:

Sales Generation:

• Actively engage with new leads and existing clients to convert inquiries into bookings for treatments, packages and memberships.
• Provide knowledgeable recommendations on services and packages, ensuring they meet client needs.
• Maintain accurate and up-to-date records of client interactions, bookings, and sales progress.

Customer Service:

• Provide exceptional customer service to all clients, building relationships that encourage repeat business and referrals.
• Answer client inquiries regarding treatments, pricing, and promotions with professionalism and expertise.
• Help ensure clients have a smooth experience from initial consultation to post-treatment follow-up.

Sales Targets and Reporting:

• Meet and exceed monthly sales targets, with commission incentives based on performance.
• Regularly report sales performance to management, identifying opportunities for growth and improvement.

Team Collaboration:

• Work closely with the rest of the team to ensure seamless operations and client satisfaction.
• Participate in sales meetings, training sessions, and team discussions to stay up to date with new products, services, and industry trends.

Marketing Support:

• Assist with promotional events and marketing initiatives to attract new clients and drive business growth.
• Provide feedback to management on customer trends, feedback, and market opportunities.

Compensation:

• Base Pay: $17 per hour
• Commission Structure:
• 3% commission on monthly sales below $5,000
• 5% commission on monthly sales between $5,000 and $15,000
• 7% commission on monthly sales between $15,000 and $45,000
• 10% commission on monthly sales above $45,000
• Additional Benefits:
• Flexible schedule with 35 to 40 hours per week, with the opportunity for more hours as the business grows.
• Employee discounts on treatments and services.
• Ongoing sales training and development.
• Potential for promotion and additional benefits, including profit-sharing, based on performance.

Required Skills & Qualifications:

• Proven sales experience (preferably in the Med Spa, beauty, wellness, or healthcare industry).
• Strong communication and interpersonal skills with an ability to engage with a wide range of clients.
• A professional and polished appearance with a customer-first attitude.
• Self-motivated, disciplined, and goal-oriented with an ownership mindset.
• Ability to work independently while collaborating with a team.
• Knowledge of the Med Spa industry and services is a plus, but we are willing to train the right candidate.
• Comfortable working in a fast-paced environment and handling multiple tasks at once.
• Must be available to work flexible hours, including some Saturdays.

Why Join Us?

• Growth Opportunity: As we expand and add new services, you’ll have the chance to grow with us and advance your career.
• Supportive Environment: We provide ongoing training and resources to help you succeed and hit your sales targets.
• Work-Life Balance: Enjoy a flexible schedule and a fun, supportive work culture.

If you're a motivated and disciplined professional looking for an exciting opportunity in the Med Spa industry, we’d love to meet you!

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 35 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Compensation Package:

• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17