Quality Specialist

The Quality Specialist leads the Quality department by coordinating and managing the quality functions in the operations process to support Puratos Chocolate USA product goals, customer satisfaction, product safety, and compliance to local authorities and group policies..

Primary Responsibilities

• Proactively enhance and create programs and processes to boost efficiency and effectiveness; update SOP’s and documentation as needed
• Collaborate with Quality Manager for items related to quality and food safety
• Manage RCA program and deviations; ensure site employees are trained on basic and more advanced details of Root Cause Analysis purpose and requirements
• Conduct weekly meetings to assign tasks, set deadlines, ensure timely completion, update records, and monitor effectiveness of preventive actions
• Process customer and vendor documents for finished (sold) product and raw materials including COA’s, complaints, returns, paper audits, in-house raw material compliance paperwork, and in house tracking
• Maintain required Quality Assurance record keeping systems
• Assist Quality Manager in third party and customer audits including SQF (or other agency), Kosher, FDA, State, etc.
• Responsible for Food Safety in collaboration with Food Safety Team
• Consistently monitor incoming raw materials and manufacturing products for adherence to quality policies; oversee daily quality processes to ensure compliance with HACCP / FSMA, GMPs, SOPs, sanitation, and safety standards
• Manage verification and validation program with Technicians as well as completing required verifications and validations as assigned
• Manage CAPA (Corrective and Preventive Action) program – lead monthly meetings; assign, close out, monitor effectiveness of Preventative Actions
• Trend complaints, environmental swabbing, and deviations to determine top issues or repeated issues to prevent reoccurrence
• Manage site Quality training, including Alchemy and SOPs; create PowerPoint trainings and / or OPLs, delegate tasks, update training matrix, complete trainings according to required frequencies
• Manage internal audit program – monthly quality audits, SQF audits, and quarterly quality leadership audits; delegate, review / verify, and ensure CA’s and PA’s are completed and documented
• Verify production paperwork within 7 days; changeovers, Critical Control Poin checks, packaging docs, etc.
• Audit Quality Technicians for adherence to processes and procedures; train as necessary
• Collaborate with R&D to manage shelf-life extensions and documentation
• Assist Quality Manager with SQF review and required updates / changes to system and / or facility SQF Practitioner

FOOD SAFETY RESPONSABILITIES

Requirements :

The following common allergens are processed in our facilities : wheat, eggs, dairy, and soy.

Looking for a Career for Good?

Puratos is a global purpose-driven company focused on bringing people together through food innovation for good. We offer a full range of innovative food ingredients and services for the bakery, patisserie, and chocolate sectors, serving artisans, retailers, industrial and food service companies in over 100 countries around the world. Our passion for innovation, pioneering spirit, and core values continue to propel our global ambitions. This coupled with our commitment to our communities is what makes working at Puratos so magical.

We offer a competitive compensation and benefit package, designed to promote a Happier, Healthier You. This includes :

If you are a solution oriented and analytical thinker with a passion for leading and inspiring people, we invite you to experience the magic of being yourself and join us for “a career for good.”